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• Provide public information on the location, hours, and process followed for the feeding schedule. 6) Social and Community Program Services • Provide crisis counseling and referral services to long -term behavioral health resources during and after an emergency. • Provide community information such as laundry facilities, pharmacies, employment, schools, transportation, social services, faith -based organizations, banking, financial assistance, and support groups. This will be important for shelter residents who are unfamiliar with the area in which they are currently seeking shelter and/or if their previous homes have become uninhabitable due to damage caused by the emergency. • Direct shelter residents to social/human service agencies for replacement of identification and transfer of pre- existing benefits and services (Social Security, food stamps, driver's licenses, etc.). • Contact local law firms and legal services organizations to seek support in donated time and services to legal clinics prior to an emergency and offer these services to shelter residents upon initiating case management at the shelter. 7) Health/Medical Support Services • Activate health and medical services as needed to support shelter residents upon shelter activation. + Ensure regular health department inspections of shelter and feeding sites are conducted. • Provide information on local healthcare resources to shelter residents upon completing registration. • Activate and use a transportation plan for moving shelter residents to hospitals or other healthcare facilities. • Request and coordinate the need for additional health/medical support services as needed. • Coordinate and transfer medical records. • Review medical and mortuary support system for surge capacity /needs. • Provide expanded behavioral health support. Cabarrus County EOP — Annex L — Shelter and Mass Care F -6 Attachment number 12 Page 272