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Introduction <br />Cabarrus County Transportation Service (COTS) provides door to door transportation for ambulatory, <br />non - ambulatory, wheel -chair and Geri -chair clients to more than 3,000 Cabarrus County residents. Our <br />services enable all individuals the opportunity to access necessary medical care and other resources <br />that improve and enhance their independence. <br />Our scope of services anticipates using vendor services on an as needed basis to transport residents in <br />the following scenarios including but not limited to: <br />• Non - ambulatory residents within Cabarrus County <br />• Non - ambulatory residents outside Cabarrus County <br />• Ambulatory within Cabarrus County <br />• Ambulatory outside of Cabarrus County <br />• Exceptional ambulatory or non - ambulatory transportation to the following counties: <br />• Iredell <br />• Rowan <br />• Davidson <br />• Forsyth <br />• Union <br />• Davie <br />• Stanly <br />• Orange <br />• Durham <br />• The service area is Cabarrus County with 95% of the trips being within the county and five <br />percent of the trips extending beyond the boundaries of Cabarrus County. Common out -of- <br />County destinations include trips to Charlotte, Winston- Salem, Salisbury, Durham, Chapel <br />Hill, and Asheville. <br />CCTS is interested in outsourcing its services to a vendor that will allow us to ensure the most <br />reasonable cost to the taxpayers of Cabarrus County. <br />The approved vendors will: <br />+ Work closely and cooperatively to improve service quality, maximize efficiency, and meet <br />the System's goals of expanding transportation options within the County. <br />1 <br />Attachment number 1 <br />F -4 Page 47 <br />