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Increased Caseloads* DHHS sought and received CMS approval for 75% <br />reimbursement in EIS. This is based on counties investing <br />savings in needed resources to "successfully conquer the <br />challenges of ACA MAGI application backlogs, MAGI <br />recertifications and the rollout of NC FAST." <br />Backlog of Medicaid cases in both NC FAST State provided additional reporting to assist with <br />and EIS due to ACA caseload tracking <br />New Customer Access Channels Accelerated Medicaid Processing Plan (AMPP) submitted <br />Healthcare.gov Applications (Open by all counties, evaluating current staffing capacity and <br />enrollment begins again November 15, 2014) determining needs going forward <br />New Federal Requirements (FNS COLA, Enhance working relationship with County DSS and <br />Medicaid COLA, MAGI) Directors <br />Users' Transition to NC FAST Form an Operational Support Team (OST) <br />County DSS Staffing Increase <br />27% FNS <br />24 % Medicaid <br />4% Medicaid <br />*For the five year period ending June 30, 2013; does not reflect additional wAtrNR9d f[PM,4CA <br />JOINT LEGISLATIVE OVERSIGHT COMMITTEE: SEPT. 9, 2014 G -2 Page 141 9 <br />*Caseload Increase <br />