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TABLE OF CONTENTS <br />Section 1 <br />Statementof Work ........................................................................................... ............................... 1 -1 <br />1.1 Assumptions ........................................................................................ ............................1 <br />-1 <br />1.2 Additional Equipment and Services Available Upon Request ........... ............................... <br />1 -2 <br />1.3 Contract ............................................................................................ ............................... <br />1 -2 <br />1.3.1 Contract Administration ................................................................ ............................... <br />1 -2 <br />1.3.2 Project Kickoff ............................................................................... ............................... <br />1 -3 <br />1.4 Contract Design Review ................................................................... ............................... <br />1 -3 <br />1.4.1 Review Contract Design ............................................................... ............................... <br />1 -3 <br />1.5 Order Processing .............................................................................. ............................... <br />1 -4 <br />1.5.1 Process Equipment List ................................................................ ............................... <br />1 -4 <br />1.5.2 Ship Equipment to Customer Locations ........................................ ............................... <br />1 -4 <br />1.6 Training ............................................................................................ ............................... <br />1 -5 <br />1.6.1 Training ........................................................................................ ............................... <br />1 -5 <br />1.7 Subscriber vehicle Installation .......................................................... ............................... <br />1 -5 <br />1.7.1 Install Mobile Units - CUSTOMER RESPONSIBILITY .................... ............................... <br />1 -5 <br />1.7.2 Cutover / Service Initiation ............................................................ ............................... <br />1 -6 <br />1.7.3 Resolve Punchlist ......................................................................... ............................... <br />1 -6 <br />1.7.4 Transition to Service /Project Transition Certificate ........................ ............................... <br />1 -6 <br />1.7.5 Final Acceptance .......................................................................... ............................... <br />1 -6 <br />1.8 Project Administration ....................................................................... ............................... <br />1 -7 <br />1.8.1 Project Status Meetings ................................................................ ............................... <br />1 -7 <br />1.8.2 Process ........................................................................................ ............................... <br />1 -7 <br />1.9 Subscriber as a service SOW (SUbaas SOw) .................................. ............................... <br />1 -7 <br />1.9.1 Overview ...................................................................................... ............................... <br />1 -7 <br />1.9.2 Subscriber as a Service Repair Services ...................................... ............................... <br />1 -7 <br />1.9.3 NOT covered under repairs: ........................................................................................ <br />1 -8 <br />1.9.4 Motorola has the following responsibilities: .................................................................. <br />1 -8 <br />1.9.5 Customer has the following Responsibilities: ............................................................... <br />1 -9 <br />1.9.6 Additional Services ....................................................................... ............................... <br />1 -9 <br />1.10 Technology Refresh Overview ........................................................ ............................... <br />1 -10 <br />1.10.1 Motorola Responsibilities: ...................................................................................... <br />1 -10 <br />1.10.2 Customer Responsibilities: ..................................................................................... <br />1 -10 <br />Cabarrus County Sheriff's Office <br />Phase 1 Subscribers <br />m Motorola Solutions Confidential Restricted <br />Use or disclosure of this proposal is subject <br />to the restrictions on the cover page. <br />Attachment number 1 <br />Table of Contents i <br />G -2 Page 343 <br />