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<br />ĂďĂƌƌƵƐŽƵŶƚLJdĂdž&ŽƌĞĐůŽƐƵƌĞWƌŽŐƌĂŵWĂŐĞϰ <br /> <br /> <br />our staff, County Management and the Board of Commissioners. However, we are tasked by <br />NC General Statute 105-352(1) to employ all lawful means to collect all taxes with which we are <br />charged. Therefore; as we perform these duties we take steps to assist the taxpayer as much as <br />we can. <br /> <br />If the taxpayer communicates with us early on in the process we try to work out <br />effective payment arrangements to clear up the bill and avoid foreclosure. As always, <br />there is give and take on both sides, with the result being that the taxpayer is getting <br />the taxes paid, we are educating the taxpayer and providing good customer service for <br />the County. <br /> <br />We work with the taxpayer to make sure that if they qualify for any of our exemption or <br />exclusion programs we help them through the application process. <br /> <br />Many times in discussions with taxpayers we offer suggestions to try to assist them. <br />Some of these suggestions may be; is there family that can assist you? Have you <br />utilized some of the services offered to assist citizens such as; Community Free Clinic, <br />CCM, Social Services etc.? <br /> <br />Once we turn the account over to the foreclosure attorney all negotiations must be handled <br />through the attorney. As I have stated previously the next batch of accounts that we send to <br />the foreclosure attorney will, by necessity, include some owner occupied properties. Please <br />give Debbie Farmer or myself a call if you have questions about this process. <br /> <br /> <br />G-1Page 187 <br />