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Salisbury Rowan Community Action Agency These are real examples of how public - private nonprofit partnerships can address and reduce barriers to poverty for community residents. It is SRCAA's goal to explore other similar options in Rowan County. In the 2013 relationships were established in Rowan with service providers and the local DSS office at the Director's level. The Director of Youth and Family Services meets monthly with the Director of DSS and other prominent, child welfare, domestic violence, health care clinic directors to address area concerns and find creative solutions for Rowan County. One of the most recent topics for discussion was helping our program participants maneuver through the Healthcare Marketplace. 5. Describe how your agency will establish linkages between governmental and other social services programs to assure the effective delivery of such services to low- income individuals, to avoid the duplication of such services and to fill identified gaps in services, through the provision of information, referrals, case management and follow -up consultations. (See number 4 above). Collaboration with our local Departments of Human Services, Divisions of Workforce Solutions, Rowan Helping Ministries, Cooperative Christian Ministries, Goodwill Industries, the Salvation Army, and various faith -based and nonprofit organizations, enables SRCAA to serve, refer and minimize the duplication of services. By sitting on committees such as Joblink monthly, staff are keenly aware of services provided by other agencies and organizations. An example of preventing the duplication of services is the utilization of Cooperative Extensions and Health Departments to provide food, nutrition and health services and training and Goodwill Industries to provide resume preparation, interviewing techniques and certification training - instead of doing it ourselves. By continuing to collaborate with other human service agencies this helps to close any service gaps in SRCAA areas. SRCAA is closing service gaps internally as well. Since participation in all programs is determined by income eligibility, staff are now becoming intentional about enrolling CSBG participants in WIA youth and/or adult services and ensuring that their young are enrolled in Head Start. Case consultation with external agencies and internal case managers occurs to meet the family development needs of participants. In real time, there can effectively be several persons assigned to one family. By holding case conferencing, families can be less overwhelmed by competing goals and requirements by multiple organizations. Fiscal Year 2014 -15 Community Services Block Grant Application Page 11 of 49 Attachment number 2 G -2 Page 279