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Salisbury-Rowan Community Action Agency, Inc. Community Services Block Grant Program Fiscal Year 2012 -13 Application for Funding Monitoring, Assessment and Evaluation Plan Describe the role and responsibilities of the following in the assessment and evaluation of agency programs. a. Board of Directors: The SRCAA, Inc. Board of Directors is responsible for the overall performance and evaluation of all agency programs. The Planning and Evaluation Committee is responsible for working with the Executive Director and staff to develop agency programs and services. The committee has direct oversight to review, evaluate, and monitor all programs to ensure compliance. b. Low- Income Community: The low- income community has input in the agency's programs through public hearings, participating on community forums, and representation on the agency's Board of Directors. c. Program Participants: Program participants have the opportunity to evaluate the program by completing evaluations, participating on community forums, and by volunteering. d. Others: By continuing the Community Round Table Forums in Rowan and Cabarrus County, allows human service agencies to identify collaboration opportunities-,improve service delivery, and express concerns about meeting the needs of our participants. 2. Describe how administrative policies and procedures are monitored by the Board of Directors. The SRCAA, Inc. Board of Director's committees evaluates the fiscal operations, personnel management, and all program policies and procedures. They are reviewed by the committee to determine if the agency is in compliance and present to the SRCAA, Inc. Board of Directors. 3. Describe how the Board acts on monitoring, assessment and evaluation reports. The SRCAA, Inc. Board of Directors collaborates with the Executive Director and staff to ensure that we abide by the agency's missions and goals. Monthly reports are reviewed and discussed at the monthly board meeting to determine if the programs are meeting their goals. 4. Describe the Board's procedure for conducting the agency self - evaluation. The Agency's self- evaluation will be conducted under the direction of the Board of Director's Planning and Evaluation Committee. The self - evaluation will be completed; findings and recommendations for improvement will be made to the Board for approval. Staff then develops a work plan to implement the Board's directives. The Agency will use the North Carolina Center for Nonprofits Principles & Practices for Nonprofit Excellence- - Self Assessment Checklist to evaluate the organization in the following areas; a) planning, b) governance, c) human resources, d) financial management, e) fundraising, f) information and technology, g) evaluation of results, h) strategic alliances, i) civic engagement and Fiscal Year 2012 -13 Community services Block Grant Application Page 20 of 24 Attachment number 1 F -7 Page 198