AG 2010 02 15 - Laserfiche WebLink

Home Browse Search

1 1. SUMMARY The proposed project is to replace the Cabarrus County Public Library's current automation system with ' an integrated library system that will better meet the needs of the patrons and staff. The project will entail purchasing and installing the software and any necessary hardware required for the operation of a new system. ' The Library began implementation of what is now referred to as "Dynix Classic" in September 1989. Although a GUI interface has been added to the OPAC, the system is primarily the same telnet based system that was installed 20 years ago. The circulation and cataloging modules have not changed. "Dynix Classic" does not meet the more sophisticated needs of library patrons and staff. The current system is also problematic for the County's IT department. Compatibility of the current software with ' other systems in the County's network makes support of the system a logistical nightmare. Upgrades are no longer being issued for the system from SirsiDynix, so any improvement is impossible. The Library proposes to replace the current system during FY 2010-2011. Anew integrated library system will enable us to serve our patrons better in several ways: 1) The OPAC will have a more user- friendlyinterface that includes many features such as book covers and other digital content, reviews, innovative searching tools and new interactive technologies such as patron reviews and tagging. Patrons will find the OPAC more functional and more intuitive to their needs in the library and from remote locations. 2) Increased functionality in the circulation module will enable staff to assist patrons more efficiently and accurately. 3) Improved communication with patrons via automated telephone and email alerts will save staff time which can be better directed to providing more patron interactions and improve the quality of the patron experience. 4) Increased reports functionality will enable library staff to perform easier, more accurate collection management. Library Director Dana Eure was hired in late July 2009. She quickly identified the automation system as one of the major areas of improvement needed in the library system. Beginning in September 2009 vendors began demonstrating their integrated library systems to library staff, the Deputy County Manager, and the County IT Director and staff. Library staff were excited by all of the possibilities that existed with a new ILS - it was amazing to see their enthusiasm as each new feature was demonstrated. After much consideration and conversation, it was decided that TLC's Library.Solution offered a much more dynamic product for library patrons. ' 2. USER NEED As web technologies grow and change, user expectations grow and change. As a result, library catalogs need to incorporate the basics of how people use the Internet today, become broader in scope, take advantage of new technologies and techniques, and offer more dynamic interactions with library users. ' Library users feel comfortable with the interfaces that are common on the web. The library catalog ' should be a reflection of those interfaces in order to remain relevant in the midst of all of the other information providers available on the Internet. Relevance ranking, faceted navigation to narrow results, and ratings and reviews should all be standard offerings. ' The library's current automation system is behind in state-of-the-art search technologies, visual appeal, usability and user engagement. Basic searching by title, author and subject are the only choices available. Results may only be ordered alphabetically by author, title or publication date. Searches , often take such a long time that patrons frequently tell library staff that the catalog is not working. Cabarrus County Public Library LSTA Technology Grant Application 2010-2011 2 Attachment number 1 F-2 Page 63