AG 2010 08 16 - Laserfiche WebLink

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A file of all inspections conducted by the Contractor and corrective actions taken must be maintained. This should include follow -up inspections to ensure that corrective action was appropriate, complete, and timely. This documentation shall be organized in a logical manner, kept current, and made available to CCTS during the term of the contract. Quality Assurance CCTS shall evaluate the contractor's performance under this contract. All surveillance observations shall be recorded by CCTS. When an observation indicates defective performance, CCTS shall request the contractor's representative to initial the observation. All observations of incomplete or defective performance, or safety and health standards violated shall be recorded. CCTS verification inspections of services shall not constitute acceptance, nor replace the contractor inspection or in any way relieve the contractor of any responsibility to take all actions necessary to assure highest quality of service rendered. The contractor may be required to meet with CCTS as often as necessary as determined by the CCTS. Owner experience twenty five (25) years or greater in the automotive work field. Administration Upon contract award, CCTS will meet with the Contractor to review procedures for monitoring contract performance. In general, the Contractor shall anticipate that CCTS will use standard industry rate publications for cost and performance time guidelines, obtain second opinions of service work at random, and schedule on -site visits with shop management to review service performance. Contract renewal meetings shall be held prior to the end of the contract period expiration. At that time, CCTS will offer a contract extension or may notify the Contractor of its intent not to renew. Contract Cost Adlustments The costs, including the Contractor fees, shall be adjusted for the second and subsequent years of the Contract, prior to the end of the previous contract term. During the Annual Meeting, labor rates and costs of doing business will be reviewed. Changes in labor rates will be negotiated. The Consumer Price Index (CPI) and changes in the Minimum Wage Rate will serve as guides in these discussions / negotiations. Contract Termination With a thirty (30) day written notice, CCTS may terminate this contract in whole or in part, for convenience or because of the failure of the Contractor to fulfill the contract obligations. Upon receipt of the notice, the Contractor shall (1) immediately discontinue all services affected (unless the notice directs otherwise), and (2) deliver to CCTS all equipment (property of CCTS), data, drawings, specifications, reports, estimates, summaries, and other information and materials accumulated in performing this contract, whether completed or in process. 16 Attachment number 1 F -5 Page 86