Laserfiche WebLink
The Library Corporation Proposal for Springfield Free Public Library <br />Training includes the following: Training <br />• five days of onsite, formal training for one TLC trainer to train up to 10 library staff per <br />session at a single location to be determined by the library and TLC <br />• all expenses <br />TLC suggests formal training at your Library location. Training should be conducted when the <br />Library is closed or, if closure is not possible; the training should take place in a room away from <br />the patrons. This room should be capable of holding up to 10 persons and contain at least five <br />Library•Solution computers with all software modules installed. It is preferable that staff not be <br />disturbed during the training session. <br />Additional training sessions can be held onsite at a cost of $1,500 per day (minimum two days) per <br />TLC trainer for every 10 people to be trained. <br />Training is also available at TLC's corporate headquarters in Inwood, West Virginia. We require <br />that the initial training be conducted at your main location so that your staff is trained on your actual <br />system. Any additional training, such as training of new staff or annual "refresher" training can be <br />conducted at TLC. Your annual support cost includes one free day of training per quarter at TLC. <br />Additional days of training at TLC are available at $750 per day. TLC's training facility can <br />accommodate up to six trainees per session. <br />OPTIONAL: TLC has found that it is often useful to provide one day of follow -up training 3 -6 weeks <br />after installation. This time can be used to answer questions from library staff, resolve any <br />outstanding issues, and to provide any additional training necessary. This training is available for <br />$1,500 per day. <br />OPTIONAL: Library•Solution Administrative Consultation consists of two days of instruction that <br />familiarizes select administrative personnel with the Library *Solution core components, and <br />enables TLC and your staff to develop the workflow procedures, circulation rules and a customized <br />Core Training Schedule that will best suit the needs of your library. <br />OPTIONAL: Remote followup training consists of two (2) four (4) hour sessions of remote training <br />to be utilized at the discretion of the library. <br />TLC Proprietary/Confidential <br />April 1, 2010 Page 11 <br />Attachment number 3 <br />F -12 Page 252 <br />