AG 2009 06 15 - Laserfiche WebLink

Home Browse Search

' Theresa Watts, Procurement Manager Materials Management Office Section: O E-Mail: twatts(cr~,mmo.sc.~ov 1201 Main St -Ste 600 Page: 16 ' Telephone: (8031737-4127 Columbia SC 29201 Date• 1/01/09 Minimum Contractor Responsibilities and Program Requirements ' The contract(s) stipulate inside, desktop delivery of office products within the time frames specified. The contract(s) also provide for delivery with at least a ninety six percent (96%) fill rate of orders placed. While the ' general responsibilities are clearly defined, contractor(s) must demonstrate a flexible management style with the State and using entities. ' INSIDE DELIVERY DEFINITION: Inside delivery pertains to deliveries to any location within a customer occupied building. A participating ' agency may have multiple ordering locations and the contractor will be required to deliver office supplies to each individual location, not to one central location. Office supplies will be required to be delivered to the desktop of the individual ordering. ' Delivery 1. All deliveries against this contract will be considered inside delivery. Desktop delivery is included as a part of inside delivery when so requested by the ordering agency with no additional charges allowed, except as otherwise allowed in this section. Deliveries will be made between the hours of 8:00 AM and 5:00 PM, Monday through Friday. Special delivery hours can be established to ensure personnel is available for acceptance of orders. 2. Standard delivery is 2 business days from the placement of order or ARO, whichever is sooner, for in- stock items. Example: Order 4:55 pm Monday deliver Wednesday The delivery fill rate is 96% for in-stock items. 3. Backorder delivery is 4 business days from the placement of the original order or ARO, whichever is sooner for non-stock items. Example: Order 4:55 pm Monday deliver Friday All backordered items must have an expected delivery date on the packing slip. 4. The contractor is responsible for making details of late deliveries known immediately to agencies. 5. Deliveries shall be FOB destination, freight prepaid. It is agreed by the parties hereto that delivery by the contractor to the common carrier does not constitute delivery to the State. Any claim for loss or damage shall be between the contractor and the carrier. 6. Individual orders for less than $50.00 are exempt from FOB requirements. The contractor shall ship these orders prepaid, and add $10.00 shipping and handling charge to the invoice as a separate charge and include in the invoice total for payment by ordering agency. EXCLUSIONS The State shall not be liable for purchases resulting from requests from unauthorized individuals for delivery of goods. The following items are EXCLUDED from this contract: F-7 Attachment number 2 Page 131 of 433