AG 2009 08 17 - Laserfiche WebLink

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in~'rado~ AND AUTOMATIC LOCATION INFORMATION STATEMENT OF WORK FOR CABARRUS COUNTY SHERIFF'S OFFICE • Customer's performance of all of its responsibilities described in this SOW • Customer's full cooperation with Intrado and Intrado's subcontractors • Customer's execution and maintenance of the attached LOA and amendment of such LOA as required over the Term • Customer's prompt notice to Intrado of any change or potential change in applicable laws, rules or regulations of which Customer is aware or becomes aware • Customer's equipment and networks will include functionality to interoperate with A9-1- 1 Routing according to Intrado's specifications • The continuation of current laws and regulations as they affect Intrado or A9-1-1 Routing • Cooperation from TSPs, including Customer's assistance with ensuring that TSPs cooperate in adhering to Intrado's service disruption policies and procedures • Current location and configuration of Customer equipment and facilities • Completion of interconnection agreement between Intrado and Customer's current 9-1-1 Service Provider and establishment of connectivity between the Intrado A9-1-1 Routing system and the Legacy SR currently serving Customer will be required in order to deploy A9-1-1 Routing • Intrado's completion of any necessary interconnection agreements with TSPs Proper operation ofCustomer-owned equipment, networks, software and facilities The migration of each PSAP depends on cooperation from each TSP Other constraints and contingencies: • The Service is not intended to replace the PSTN telephone service of the various public safety agencies. Customer may purchase local exchange service at the PSAPs for administrative purposes, for placing of outgoing calls, and for receiving other (such as 10-digit dialed) emergency calls • The target implementation start date will be within approximately thirty to forty five days from the SOW effective date. This date is subject to change. • Intrado expects first end-office migration of live 9-1-1 calls will be approximately eight months from the implementation start date. This date is subject to change based upon the Implementation Project Plan ("IPP") developed during the service initiation phase, and is dependent on the LOA from Customer and the cooperation of the TSPs, and may be impacted by unforeseen events that occur during the service implementation phase. • All timeframes stated herein or in the IPP or other plan between the Parties are good-faith estimates, not guarantees Intrado is not responsible for the following, or for disruptions to A9-1-1 Routing caused by any of the following: ^ Customer premise equipment and software, Customer LAN, or any other facilities, equipment or software of Customer, or replacement of the same ~.~ ~~~ /24iti9 Page 4 Attachment number 3 Page 188 of 315 F-9