AG 2008 06 16 - Laserfiche WebLink

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Cleveland County Department of Social Services Introduction. 1.1. Background and Intent. The County is requesting proposals for an Electronic Document Imaging and Client Scheduling System for the Income Maintenance division of the Department of Social Services. The County is seeking a commercially available, off-the-shelf solution that is able to support document imaging and workflow in any business market through simple configuration of the systems, not custom coding. 1.2. Accuracy of RFP and Related Documents. The County assumes no responsibility for conclusions or interpretations derived from technical and background information presented in this RFP, or otherwise distributed or made available during the procurement process. In addition, the County will not be bound by or be responsible for any explanation, interpretation or conclusions of this RFP or any documents provided by the County other than those given in writing by the County through the issuance of addenda. In no event may a Service Provider reply on any oral statement by the County or its agents, advisors or consultants. 1.3. County Rights and Options. The County at its sole discretion reserves the following rights: • To supplement, amend, substitute or otherwise modify this RFP at any time; • To cancel this RFP with or without the substitution of another RFP; • To take any action affecting this RFP, this RFP process, or the Services or facilities subject to this RFP that would be in the best interests of the County; • To issue additional requests for information, and/or; • To require one or more Service Providers to supplement, clarify or provide additional information in order for the County to evaluate the responses submitted. 1.4. Expense of Submittal Preparation. The County accepts no liability for the costs and expenses incurred by the Service Providers in responding to this RFP, including preparing requests for clarification. Each Service Provider that prepares a Response shall do so at its own expense and with the express understanding that they cannot make any claims whatsoever for reimbursement from the County for the costs and expenses associated with the Response. 1.5. Trade Secrets/Confidentiality. Upon receipt at the County, your Response is considered a public record except for material which qualifies as "Trade Secret" information under N.C. Gen. Stat. 66152 et. seq. Your response will be reviewed by County staff and members of the general public who submit public records requests. To properly designate material as a trade secret under these circumstances, each Service Provider must take the following precautions: (a) any trade secrets submitted by a Service Provider should be submitted in a separate, sealed envelope marked "Trade Secret-Confidential and Proprietary Information- Do Not Disclose Except for the Purpose of Evaluating this Response," and (b) the same trade secret/confidentiality designation should be stamped on each page of the trade secret materials contained in the envelope. In submitting a response, each Service Provider agrees that the County may reveal any trade secret materials -3- ~-5