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Cleveland County Department of Social Services <br />P. Contain security measures to prevent accidental/incorrect document indexing <br />and deletion of documents, including an electronic record that shows all <br />activity on that document. <br />Q. Contain security measures for special treatment of Agency confidential <br />documents that are identified by SSN or case number. <br />R. Allow for confidential treatment of sensitive or personally identifiable data, like <br />SSN. <br />3.6. Electronic Forms Requirements <br />A. Ability to complete mandated federal, state and county reproduced forms <br />electronically, that are then filed electronically in the electronic case file in the <br />imaging system. <br />B. Ability to pull required demographic data from available downloads from the <br />State and populate the associated fields on a form or group of forms. This <br />data would also be used to populate index values for the forms in the imaging <br />system. <br />C. Ability to capture forms existing in a variety of formats, including Microsoft <br />Word and Excel, and PDF, and render in an unalterable electronic format <br />without printing and scanning. <br />D. Ability to easily retrieve and print completed forms. <br />E. Provide an electronic form designer to create, modify and maintain forms. <br />F. Allow for signing, or initialing any form using an electronic signature- pad <br />which becomes a permanent, unalterable part of the form when completed. <br />G. Allow for forms to be printed with bar codes. <br />H. Allow for the creation of forms packets to automate the selection of individual <br />forms for a given type of appointment or assistance. Upon selection of a form <br />group, multiple forms should be presented to the user, allowing them to be <br />completed in sequence, stored in the imaging system, and printed for the <br />client as necessary. <br />3.7. Client Scheduling Requirements <br />A. Automate the scheduling of appointments allowing workers to input their work <br />schedules. <br />B. Allow for creation of multiple appointment types to reflect the Agency <br />business model. <br />C. Provide unlimited number of configurable "waiting queues" for clients who <br />walk-in without a scheduled appointment. <br />D. Allow for clients to perform a self check-in upon arrival to the Agency for a <br />scheduled appointment. <br />E. Provide unlimited configurable rotation lists for balancing assignment of <br />appointments. <br />F. Provide statistical reports regarding client's appointments to include average <br />client wait times, no-show statistics, total number of appointments by type of <br />worker and number of escalated appointments. <br />-9- <br />~-s <br />