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PBH Local Business Plan 2007 <br />Management of state resources and federal block grants, including state psychiatric hospital and Alcohol and <br />Drug Treatment Center funds by Piedmont began July 1, 2003, under a Memorandum of Agreement between <br />the North Carolina Department of Health and Human Services and the Piedmont LME. This involves <br />consolidation of state funding into a single payment stream. All State Psychiatric Hospital, Developmental <br />Center, and Alcohol and Drug Treatment Center dollars are included in the prepayment arrangement. PBH <br />has the flexibility to develop alternatives to institutional care with this funding. <br />The Financial Model <br />The model developed by PBH includes strategies to re-deploy existing dollars more efficiently and effectively, <br />blending as many funding sources as possible under a single financial manager including categorical dollars, <br />starting with Medicaid and state funding. Re-engineering the system away from high-cost and institutional <br />use, to a community-based system involves the authority to manage the full continuum of care. The PBH LME <br />serves as the payer of all claims and provides encounter data to the State system as astand-behind <br />reporting and shadow claims system (not as a billing function). Our strategy is to develop a funding model <br />that identifies the best ways to support this systems change and, at the same time, enable federal, state and <br />local payers to contain their overall costs, while we achieve reimbursement and benefits management <br />Flexibility. <br />The Piedmont Cardinal Health Plan (1915 (b) Medicaid Waiver) and the Innovations Waiver, (1915-c Medicaid <br />Waiver) are especially important in redirecting services into more efficient, best practice models of <br />intervention. Capitation supports the type of creative flexibility necessary in a consumer driven system of <br />care. Re-direction of Medicaid resources for adults with developmental disabilities and mental health and <br />substance abuse problems through a waiver allows for flexibility for supportive services in less restrictive <br />settings and development of more consumer directed options that reduce reliance on high cost, poor <br />outcome, and facility-based services. <br />PBH saved $4 million in Medicaid dollars the first year of waiver operations, not through denial of care, but <br />through effective service management strategies. 95% of authorizations have historically been approved; the <br />5% denial rate includes authorizations denied for administrative errors. Per our contract with the Division of <br />Medical Assistance, this savings was placed in a reinvestment account. PBH through the NC Division of <br />Medical Assistance applied to the Centers for Medicare and Medicaid for authority to use the savings to <br />provide an array of best practice services that are not in the North Carolina Medicaid Plan. This authority was <br />granted in January 2007. With the availability of lower cost alternative services that are specifically designed <br />to support consumers in community settings, PBH will be able to more effectively redirect consumers away <br />from institutional care. <br />A Self Managed System <br />A self-managed system relies on educated providers who understand and operate in tandem with PBH Clinical <br />Objectives. Ideally, this is a system where the structure, requirements and expectations are so well known, <br />that extensive management and intervention are not required. Providers are involved in the management of <br />the system with the LME, and share in strategies to meet performance objectives, review of the system <br />performance, and problem solving. Providers participate with PBH through the PBH Provider council, the <br />Clinical Advisory Committee and the Global Continuous Quality Improvement Committee. Provider <br />participation in the ongoing operations of the PBH system is critical in developing strategies that will be <br />effective in achieving our goals. Our joint purpose is to assure easy access, appropriate, high quality services <br />for consumers, and the elimination of ineffective and poor outcome services and practices. <br />~' <br />5 <br />