Laserfiche WebLink
<br />L].l! SMG Food and Beverage <br /> <br />Staff Training and Evaluations <br /> <br />Concessions <br /> <br />it Concession workers wi II be trained to greet and vvelcome <br />every guest with a smile and best wishes to enjoy <br />the event they are attending. This simple effort will <br />reflect a positive experience for our guests. <br /> <br />it By training and developing our staff, and recog- <br />nizing job performance, our employees will exhibit <br />job excellence through their job pride and that sat- <br />isfaction will flow to our guests. <br /> <br />Catering and Banquets <br /> <br />~ <br /> <br />Clllerinland Baaquet Service <br />Opctlldon and Tta/niQg Glllde <br />SMG Pood and Bcverlgc ScmcCI <br /> <br />TablcorCoalcutl <br /> <br />J............... <br />."""".- <br />. ............. <br />.~-- <br />........CIpI4lo <br />..........- <br />. ..........- <br />,--- <br />..",.uqJor_.......~_"'" <br />___....n...' "".... <br />. -.. <br />. T..~..... <br />......1..._ <br />. ,.,._....~. <br /> <br />,.......-1 <br /> <br />,..."J_l <br /> <br />1looo"_""'U <br />. ,..",or_ <br />..._...c-oo___ <br />.s.,Iool_ <br />. -. <br /> <br />_"""noo_., <br />.wr__ <br />:.~-' <br />.....................'.- <br /> <br />...".1"'11\>I1 <br /> <br />""'_...~""""",.,,,,"",,....,. <br />..................., <br />. "-0...... <br />._- <br />.-...- <br />. c.._"~_ <br /> <br />,...-.... <br /> <br />it To establish ongoing forums with wait-staff which will build a good relationship with the <br />food and beverage staff. This will enable us to enhance our service and guest relations. <br /> <br />it By training and developing our staff, and recognizing job performance, our employees will <br />reflect job excellence through their job pride and satisfaction which will benefit our guests. <br />Our training manual will benefit our wait-staff in pr.operdining room etiquette and overall <br />customer service. <br /> <br />it Constant supervision and evaluation of our wait-staff will bring forth a new and exciting <br />atmosphere to our facility. <br /> <br />it S M G will continuously strive to properly prepare our staff for all events in an effort to <br />raise the profile ofthe Cabarrus Arena and Events Center and It's staff as the finest in the <br />area. <br /> <br />it The constant supervision of a professional Food and Beverage Director for our staff will <br />reflect upon our everyday presentation of buffet setups, table settings and the final detail- <br />ing that has been overlooked in the past. <br /> <br />G-ca <br /> <br />~<r;2005SMG <br /> <br />