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<br />In the long term, we support the correspondence sent to you by Robert Mathis, chairman of the <br />Cabarrus County Social Services Board, to impanel a group to study the regulation of adult <br />care homes in North Carolina. Meanwhile, we are frustrated and angry that the residents of <br />Concord Retirement Center continue to endure indignities in this licensed facility. <br /> <br />Your assistance and attention would be appreciated. Thank you. <br /> <br />Sincerely, <br /> <br />frY <br /> <br />Karen A. Pensgen <br />Cabarrus County CAC Volunteer Ombudsman <br />590 I Havencrest Court NW I _ f..Li <br />Concord, NC 28027 r rn -i..r.v- tJ 1- <br /> <br />Joanne Yurchison <br />Cabarrus County CAC Volunteer Ombudsman <br />1531 Hansom Lane <br />Concord, NC 28027 <br /> <br />Gail Hall <br />Cabarrus County CAC Volunteer Ombudsman <br />28 Tarrymore Lane <br />Concord, NC 28027 <br /> <br />c: Carmen Hooker Odom, Secretary of the Division ofHHS <br />Bob Fitzgerald, Director, Division of Facility Services, DHHS <br />The Honorable Joni Juba, Cabarrus County Commissioner <br />The Honorable Scott Padgett, Mayor, City of Concord <br />James Cook Jr., Cabarrus County DSS Commissioner <br />Mer! Hamilton, Chief of Police, City of Concord <br />Hillary Kaylor, Regional Ombudsman, Centralina Area Agency on Aging <br /> <br />3 <br /> <br />G-~ <br />