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State of North Carolina Division of Social Services Contract Application Page 7 of 10 3. Billable time for Case Planning & Case Management Services. When billing for payment, you may include the time spent by the worker in perfoIDling the foHowing activities in the total number of units of service: .:. Initial case staffing with the CPS Investigator; .:. Case transfer visit with the family for the purpose of initiating CPCM seFYices.; .:. Facilitating the client's Family Service Case Plan (FSCP) for the purpose of addressing all abuse/neglect issues that were identified at the time of the case substantiation. .:. Reinforcing and teaching appropriate parenting practices; .:. Providing parenting tools to promote better parental capabilities; .:. Teaching methods of discipline that do not involve corporal punishment; .:. Making appropriate referrals for services as needed; .:. Maintaining face to face contact with child and family at least twice monthly; .:. Making a minimum of two contacts monthly with collaterals; .:. Case documentation weekly (within 7 days) of contacts and filed in the case record: .:. Complete DSS paperwork ( e.g. asses.sment tools, etc) in accordance of state policy; .:. Individual conference/case staffing with CPCM supervisor weekly; .:. Staff high risk and non compliance case situation with supervisor and agency Administrative Review Team (ART) in accordance with established protocol; .:. Attend juvenile court as needed; .:. Travel time associated with any of the above activities is billable. PLEASE NOTE: (1) Time spent in preparing documentation - filling out the assessment forms, writing the FSCP, and the dictation and documentation activities. for client records is billable. (2) Reimbursement will not be pro-rated. Reimbursement will only include actual hours billed. (3) Time spent in staff development and training is not billable. r--~