AG 2003 01 27 - Laserfiche WebLink

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P~edmont Behaworal Healthcare Quarterly Report for the First Quarter 02-03 Plan and voted to support the tenants of the plan at ~ts last meetmg on October 14. P~edmont's Board of Directors voted to approve the Local Bus~ness Plan at ~ts November 12, 2002 meeting. The Local 8us~ness Plan calls for a number of ma]or ~mtlatJves mclud~ng. 1 2. 3. 4. 5. 9. 10 Partnerships with consumers ~n all aspects of service management, including governance, network management, and quahty improvement The development of an Office of Consumer Affairs w~th~n the LME to promote consumerism and to assist consumers and fam~hes. A permanent Consumer Family Adwsory Committee will be estabhshed. Separation of service management from the provision of direct services. The pnvat~zat~on of services currently operated by P~edmont through the development of 501c- 3 not-for profit boards, and transfer of services to private agencies. Improved and easy system access for consumers through designated prowders and a 1~800 number. Improved and easy system access for consumers through designated prowders and a 1-800 number. Partnerships w~th prowders through the development of a prowder network, which will work collaborat~vely toward common goals, to prowde best practice services, and to meet the needs of consumers ~n the P~edmont area. A Global Continuous Quahty Improvement process which will ~nvolve all the providers of the network as well as consumers and fam~hes. The development of ~mproved and expanded services ~n the community to allow most consumers to be served locally and to prevent ~nst~tut~onahzat~on. An expanded prevention and education m~t~at~ve w~ll be part of the Local Busmess Plan to prowde greater opportunities for consumers to be mcluded ~n the local commumty and to promote community support for people w~th dlsab~ht~es. The full implementation of P~edmont's plan ~s dependent upon s~gnificant changes In funding and payment structure ~n the way that P~edmont ~s funded ~n the future. Consumers, families and others ~n the community prowded positive feedback regarding the prowslons of the plan. We have an expectant and hopeful community wa~t~ng for the ~mplementat~on of this plan.