AG 2003 06 30 - Laserfiche WebLink

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I Court Counseling Staff Program Survey County: Cabarrus i 3/7/03 Summary ! District: 19A Name of Service/Program: Te~n Court Proqram Date: 3/7/03 1. Juveniles referred to the pro'tram (from 11/1/02 to current date) 2. Juveniles referred and admi~ed to program (from11/l102 to current date) 3. Juveniles successfully coml: leting program (from 11/1/02 to current date) For Questions 4 through 9, ple~ Ranking Rates: 1 = Poor, 2 = Fa r, 3 = Good, 4 = Very Good, 5 = Excellent Poor ~/ Excellent 4. Level of satisfaction with se vices provided. 4.67 5. Level of satisfaction with owirall services available 4.67 6. Juvenile's and family's satis, iaction with services. 4.33 7. Ease of access to services. 4.67 8. Services are provided in a til lely manner. 3 t 1 9. Communication level between program and counselor 4.67 10. Quality of services provide~l. 4.67 11. Are there any obstacles for~he court counselor, juvenile or family to receive services'?. a) length of time in prograt; b) none; c) waiting time time between intake and actual court date 3 3 1 ~se rank (by circling) the appropriate number for the following areas: 12. What benefits does the pro 'ram provide that would encourage the court counselor, juvenile and family to receive these service= ? a) great diversion/alternative to court if appropriate. Allows 1st time offenders to be judged by their peers; b) keeps juveniles out of court; ist time offender program; c) If we did not have the program, il, take numbers would probably jump 100-150 more juveniles a year. d) no court record. 13. How could the services be i~rnproved? Other services that could be provided? A) waitning list needs to be improved, but recet~t addition of a 2"d court should address the problem 14. Other comments: None.