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County: Cabarrus <br /> <br />Court Counseling Staff Program Survey <br /> 3~7~03 Summary <br /> District: <br /> <br />19A <br /> <br />Name of Service/Program: Home Based Services <br /> <br />Date: <br /> <br />3/7/03 <br /> <br />1. Juveniles referred to the program (from 11/1/02 to current date) <br /> <br />2. Juveniles referred and admitted to program (from 11/1/02 to current date) <br /> <br />3. Juveniles successfully completing program (from 11/1/02 to current date) <br /> <br />12 <br /> <br /> 11 <br /> <br /> 6 <br /> <br />For Questions 4 through 9, please rank (by circling) the appropriate number for the following areas: <br />Ranking Rates: '/= Poor, 2 = Fair, 3 = Good, 4 = Very Good, 5 = Excel/ent <br /> Poor ~/ Excellent <br /> <br />4. Level of satisfaction with services provided, <br /> <br />5, Level of satisfaction with overall services available <br /> <br />6. Juvenile's and family's satisfaction with services. <br /> <br />7. Ease of access to services. <br /> <br />8. Services are provided in a timely manner. <br /> <br />9. Communication level between program and counselor <br /> <br />10. Quality of services provided. <br /> <br /> 4.50 <br /> <br /> 4.50 <br /> 4.25 <br /> <br /> 4.25 <br />3.75 <br /> <br /> 4.50 <br /> 4.50 <br /> <br />11. Are there any obstacles for the court counselor, juvenile or family to receive services? a) waiting <br />list for services could be as long as one month or longer; b) some wait because of waiting list, but the <br />wait is usually minimal; c) none; d) none <br /> <br />12. What benefits does the program provide that would encourage the court counselor, juvenile and <br />family to receive these services? a) excellent program for family; b) in-home counseling for both <br />juvenile & FAMILY. Also, keeping family intact, preventing out-of-home placement; c) professional <br />social worker to serve the juvenile in the home. <br /> <br />13. How could the services be improved? Other services that could be provided? <br />a) improve waiting list; b) Spanish speaking counselor. <br /> <br />14. Other comments: <br /> <br /> <br />