AG 2001 08 20 - Laserfiche WebLink

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PROFESSIONAL SERVICES AGREEMENT This service agreement between Logan Systems, Inc. ("Logan Systems") and Cabarrus County, North Carolina (the "County") will become effective this __ day of ,2001. The respective parties may execute this agreement at different times. Therefore, the effective date shall be the date that the second party executes the agreement. Pursuant to the terms outlined below, Logan Systems agrees to provide professional services to the Cabarrus County Register of Deeds ("ROD") for the management of the permanent land records maintained by the ROD. These services can be broadly separated into two categories: (1) Indexing; and (2) Recording (Imaging). The contract is divided into three sections. The first outlines all general terms common to the services provided to the ROD. The two remaining sections contain specific terms for the services provided and the respective costs of those services. I. Common Terms 1. Teton &the Agreement: This contract shall run from the effective date listed above through June 30, 2004. The contract will be subject to negotiated renewals after the expiration of the primary term. 2. Services Provided: LSI provides a turnkey service that includes all necessary hardware, software, training and support. The indexing services currently being provided to the office will continue to be provided. In addition, LSI is upgrading the archival print recording system to a scanning and image retrieval system. This system will also allow for remote access to indexing and imaging data over the intemet and/or on a county wide intranet. The services to be provided are explained in greater detail in the letter dated February 6, 2001 from Logan Systems to Linda McAbee. That letter is attached as "Exhibit A" and incorporated herein by reference. 3. Training: All necessary training for both the ROD's staff and the general public will be provided by Logan Systems at no additional charge to the County. 4. Support: Unlimited support is provided via a toll free number from 8:00AM through 5:00PM. If the problem or question cannot be adequately answered over the telephone, then a support representative will visit the ROD's office. If equipment needs to be repaired or replaced, the target for such replacement is 24 hours. 5. Remote Access Support After Normal Hours: Logan Systems will provide after hours contacts to facilitate phone support of the web site. This support will be provided as part of the fees discussed below. If the problem cannot be solved over the phone, LSI can provide on-site support after hours for an additional fee. 6. Consumable Supplies: The cost of consumable supplies such as paper and toner are not included in the charges listed below. These consumables may be purchased from Logan Systems.