AG 2001 08 20 - Laserfiche WebLink

Home Browse Search

Exhibit A February 6, 2001 Ms. Linda McAgee Register of Deeds P.O. Box 707 Concord, NC 28026 IJOGAN SYSTEMS, INC. Post Office Box 20844, Greensboro, NC 27420 1-800-342-2208 / Fax: (.336) 299-9905 Re: Upgrade of Recording System Dear Ms. McAbee: Logan Systems is looking forward to upgrading your current recording services from archival prints to imaging. In addition, we will be adding remote access to both indexing and imaging data and plat scanning services. This letter is an attempt to outline the terms of the recording upgrade and the additional services provided. In addition, it should be noted that we will continue to provide indexing services to your office. For each category of professional service discussed below (indexing, imaging, remote access, plat scanning and retrieval), Logan Systems will continue to provide services consistent with the services provided in the past. Specifically, Logan Systems will continue to provide all necessary equipment and hardware. This includes the repair and replacement of all equipment used. Second, all necessary sofba, are is provided, including updates to the sof~ware. Third, support will continue to be available by calling our toll free number between 8AM and 5PM. In addition, other numbers can be provided to reach a representative alter normal business hours. Our service will also continue to include training for staff members, not only at the time ofinstalllation of the new services, but at any time in the future as well. Logan Systems will continue to provide indexing services to your office. This will continue to include monthly processing, verification, back up, and year to date and annual history merges for printing. The imaging service to be provided will include all hardware, software, support, and training as discussed above. Based on your estimated volumes, we recommended two public retrieval terminals dedicated to image retrieval and printing. In addition to the public retrieval units, we will install a scanning system. The scanning system will contain a scanner, scanning computer, printer, appropriate compression sotSware for the scanner and printer, and all necessary networking cards. In addition, a data server will be included from which access to the public retrieval units is provided. Logan Systems will provide an interact system that allows access to both your indexing and imaging data? For security reasons, the system will be maintained separately from your imaging system. Therefore, this system will consist of a server with ~ It is my understanding that the servers that maintain this data will be located in your office. However, if you wanted the servers to reside in another part of the county, our system could be set up for that purpose.