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I CAS,~RRI]S COUNt] <br /> <br />Memo <br /> <br />To: Board of Commissioners <br />From: John D. Day, Deputy County Manager ~,/'~¢-~ <br />Date: January 12, 1999 <br />Re: Information Technology Services Dept. Assessment and <br /> Recommendations <br /> <br />At the Regular Board of Commissioners Meeting on October 19, 1998 four <br />recommendations were approved to address staffing issues in the Information <br />Technology Services (ITS) Dept. (see my memo dated 10/14/98, attached). <br /> <br />In accordance with Board action, KPMG Peat Marwick was hired to perform an <br />assessment of ITS. Brad Jude and John Dennis, of KPMG Peat Marwick will be <br />present to answer questions at the January Commissioners meeting. Their <br />report is attached. Should you desire, they are prepared to present their findings <br />and/or recommendations via Microsoft Powerpoint. <br /> <br />Following is a summary of their recommendations: <br /> 1. Revise job descriptions to reflect a clientiserver environment* (see <br /> attachments) <br /> 2. Revise the salary schedule to reflect market changes in order to <br /> retain and attract quality employees (see proposed salary <br /> schedule) <br /> 3. Revise the organizational structure (see KPMG presentation) <br /> 4. Reclassify 4 existing positions to reflect the clientJserver <br /> environment and actual duties (see proposed salary schedule) <br /> 5. Add 3 new positions: a Network Engineer, a Webmaster and a PC <br /> Technical Specialist (see KPMG presentation and proposed salary <br /> schedule) <br /> <br />The cost of these recommendations for the remainder of the fiscal year is <br />approximately $77,700. The annualized cost is $203,000. Note: Costs include <br />four existing IT positions in the Department of Social Services. <br /> <br />* One of the new job descriptions (which will apply to 4 positions) carries the title of <br />Systems Administrator. It should be noted that this is a common term in the information <br />technology industry. It refers to a person that develops, builds and maintains computer networks. <br />It is n. 0t an administrator in the usual sense of the word, i.e., one that supervises people and/or <br />programs of work. <br /> <br /> Office of the County Manager <br /> <br />Box 707 · Concord, NC ~8026-0707 · (704) 758-8100 ,. Charlctte 375-0829 <br /> <br /> <br />