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909 Kansas ~treet <br />Kannapohs, .VC <br />704935.5156 Fei <br />'04. 938.6916 <br /> <br />/ TIME WARNER <br /> <br />November 3, 1999 <br /> <br />Mr. Frank Cliffon, Jr. <br />CabarrusCountyManager <br />PO Box 707 <br />Concord, NC 28026-0707 <br /> <br />Dear Mr. Clifton: <br /> <br />I am writing to inform you of our rate adjustments for the year 2000. Effective on January 1, Time Warner <br />Cable will institute the following changes within our Standard Service Package: <br /> <br />Basic Service will increase by $0.97 per month to $6.37. <br />Cable .Service will increase by $0.58 l~r month to $26.13. <br />Superstation Service will increase by $0.25 per month to $1.65. <br /> <br />The net effect of these adju~hnents will be a 5.6% increase for a Standard Service Customer. <br /> <br />Over the past year, we have significantly upgraded our programming and deliver5' system, strengthened our <br />commitment to customer service and increased our investment in educational outreach and community <br />support programs. In particular: <br /> <br />Since January, 1999, we have added a new network, Speedvision, to our Preferred Package. <br />We moved Comedy Central from its Preferred Package location to our Cable Service Package <br />and then added 3 more channels of Pay Per View to provide more variety for our customers. <br /> <br />We have a variety of programming packages to give our customers a choice of purchasing <br />options: <br /> Basic Service - Comprised of 12 channels that include local area Network <br /> Affiliates, TV Guide Channel, and Local Origination and Swap <br /> & Shop. <br /> Cable Service - Includes Basic 12 channels plus 35 additional channels <br /> of variety programming content such as sports, leisure, <br /> educational, science, family, children, government and music. <br /> Superstation Service - Additional 3 channels that include distant independent <br /> programming from TBS(Atlanta), and WGN(Cifieago) <br /> and Turner Classic Movies. <br /> Preferred Service-Additional 6 channel package consisting of Classic Sports, <br /> ESPN2, History, Golf Channel, Sci-Fi, and Speedvsion available <br /> To customers who have a minimum or above package of Basic <br /> Service and a converter. <br /> <br /> <br />