AG 1998 03 16 - Laserfiche WebLink

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S29 special additional or customized equipment is requested by any subscriber or is required to provide service to any subecriber, Franchisee may charge the subscriber for such equipment. Concurrently with the start of the rebuild construction project, Franchisee will issue information to the local media advising that Franchisee will be notifying subscribers of the pro,eot schedule section by section. Additionally, Franchisee shall notify in advance the subscribers in the area due to be cut over of the impending conversion. The existing cable system will continue to operate and serve customers throughout the rebuild construction assuring continuous cable service throughout the County. Customers in active construction areas may experience some minor interruptions generated from signal path routing changes, reconfiguration of powering, or fiber-optic construction. In order to minimize the impact on customers, these interruptions, if any, will be planned and executed, whenever possible, between the hours of l:O0 a.m. and 5:00 a.m. Construct£on areas will include approximately 500 - 1,000 passings. Once construction is completed in a specific service area, customers will be transferred from the existing cable system to the rebuilt eyetem between the hours of 7:00 a.m. and 5:00 p.m., whenever possible. This transfer will reeult in a service interruption during this time frame. Subscribers affected by each passing will be notified one to three days prior to this interruption. Construction personnel will remain in the area until 7:00 p.m., at a minimum, to assure that the system is operating and that all customers are receiving service. Property damage or disturbance shall be minimal. Any property disturbed will be restored following the completion of construction in a given area. On-site supervision and inspection of all work will be made on a daily basis. Should any property damage be identified that is not being restored through normal procedures, it will be reported to the site supervisor for immediate attention and the property will be restored to the owner's satisfaction as quickly as possible. E. County Construction Notification. Franchisee shall provide the County with a detailed construction plan, within thirty (30) days of initiating construction and phases of construction work. The County shall designate the County Manager of the County of Cabarrus to receive notification. F. Consumer Compatibility. Franchisee shall comply with FCC consumer compatibility rules and guidelines and will use reasonable efforts to provide subscriber friendly technology. The basic tier of service shall be offered in a format compatible with FCC regulations. XI. SYSTEM SERVICES AFTER REBUILD A. Initial Residential Subscriber Services. During the rebuild period, Franchisee shall initially provide the programming as provided in the Channel lineup included in Appendix A. B. Rebuilt System. After Franchisee completes converting subscribers to the rebuilt system, Franchisee shall maintain the mix, quality, and level of programming provided at the time of conversion to the rebuilt system. Upon completion of the rebuild as described herein, the system will be capable of delivering up to 77 programming channels. C. Leased Access Channels. Franchisee shall offer leased access channels at such terms and conditions and rates as may be negotiated with each lessee subject to the requirements of Section 612 of the Cable Act. D. Cable Drops and Monthly Service. Franchisee shall provide one free cable drop and one outlet of free, basic service and the cable program service tier package to any County designated public buildings, Rowan-Cabarrus Community College, public schools, and secondary private schools that receive funding under Title I of the Elementary and Secondary Education Act of 1965, which may be served by a one hundred fifty (150') foot installation. All basic tier and the cable programming service tier packages and closed circuit training programming shall be provided free of charge to all of these locations. Each free drop location will be provided with one free converter if necessary for cable programming and closed-circuit reception. However, nothing herein shall require Franchisee to maintain or repair any equipment or wiring not provided by it. XII. ACCESS EQUIPMENT AND SERVICES In order to develop and promote public educational and government access programming for the system's access channels, Franchisee hereby agrees to provide the following. A. Access Channels. During the rebuild, Franchisee shall maintain and provide without charge the following access channels: (a) Government Access which is a specifically designated channel for the shared use of local governments served by the system. (b) Educational Access which is a specifically dedicated channel for use by local educational entities as designated by local