AG 1994 01 18 - Laserfiche WebLink

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Proposed Solution The solution to these problems lies in the attempt to obtain a modern CAD and record system. With the new system the Communications Division will be able to electronically interface to the 911 system for immediate transferring of 911 data to the CAD system, therefore speeding up the process by which to dispatch the needed emergency services. The 911 interface will also have an integrated mapping system to provide nearly instantaneous graphic display of the locations and surrounding areas. When calls are received, telecommunications officers are alerted to medical conditions and hazardous materials in existence at the caller's locations. This information is stored in Medical, Hazards, and Chemical databases. It will also alert the operator of pre-fire plans or floor plans associated with that address. The new CAD system will alert the operator of previous information and check the data base for any other information, such as, active warrants, civil process, gun permits, or any other reports on file. The telecommunications officer is able to enter a note in a narrative text and this becomes a permanent part of the unit's log record. This record could be re-displayed when the operator enters that address into the CAD system. Operators can also select, sort and search on any data in the CAD system. The current CAD system cannot be programmed. The newCAD systemwill utilize a Fire Dept. RUN CARD System. This will allow the Sheriff's Department to tailor a multi- jurisdictional dispatch to each of the 14 fire departments who need to obtain a better ISO rating, thereby every home and business owner in the county will have a reduction in cost for a fire insurance policy. Also points in the county, that are considered water sources would be automatically indicated when the fire department is notified of a fire call, and this information concerning the location of the fire plans, water points, and hazards would be automatically faxed to that department if they have the capabilities to accept the message. The EMS would also have a RLrNCARD System like the Fire Dept., and it would also allow the computerization of the move-ups or standbys. This would give the telecommunicator a faster method by which to manage the dispatch for the closest available EMS unit. The Cabarrus County Rescue would be able to setup several rescue zone responses to better utilize the equipment and personnel. The record system is case-oriented, allowing immediate, varied types of access to interrelate records. The case management reports produce a complete case history (Incident, Arrest, Evidence, Warrants, etc.) in one keystroke. When pawn tickets are