AG 1993 02 01 - Laserfiche WebLink

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Position Title Department Direct Supervisor Basic Function of Position Major Areas of Responsibility Specific Duties Requirements for Position Case Manager Position Description 02~ To provide [Specific Population or Community] with a quality generic case management process. To coordinate, link, and network services. I. Case Management Program 11. Interagency Relations Iff. Case Advocacy/Referral network IV. Other Duties I. Case Management Program development and supervision of process Study, plan, evaluate, ref'me and maintain Case Management. Maintain up-to-date client files. Analyze client data and prepare quarterly gaps-M-services reports. Analyze client data to determine need for Case Management. Implement and maintain computerized Case Management system. II. Interagency Relations Serve as a liaison to community agencies. Maintain contact with agencies regularly to coordinate Case Management/Service delivery. Identify resource persons in community agencies to serve as contact persons in service areas. BI. Case Advocacy/Referral Provide professional problem assessment/solving and advocacy work to identified clients. Appropriately respond to incoming requests and follow-up when indicated. Assist with walk-in clients. · Assist with opening and closing cases to assure linkage with appropriate services. Responsible for establishing a service plan, including continuity for interagency/multi-agency service involvement, for each client. IV. Other duties as assigned. Master's Degree in social work or related fields. Three years experience in direct services and at least one year indirect service delivery management. Strong knowledge and skills in client advocacy. Good oral and written communication skills. Ability to work with the general public, agency professionals and volunteers.