AG 1993 12 20 - Laserfiche WebLink

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Procedural Improvements 1. Training for Accounting Clerk Sloop on use of AS/400 so she may use this system in addition to PC and typewriter. Target Date: 11/30/93 Implemented: 2. Revise data entry procedures for late day entries to reduce the amount of overtime/compensatory time for data entry operators. Target Date: 10/31/93 Implemented: 8/31/93 3. Reassign some fraud clerical duties such as setting up of records and mailing collection letters to switchboard. This would provide more efficient use of staff and speed up the process. Target Date: 10/31/93 Implemented~ 7/31/93 4. Complete state job classification study of all clerical positions. Target Date: 12/31/93 Implemented: 5. Review telephone procedures for using "Do Not Disturb" feature and issue memo to staff. Target Date: 8/31/93 Implemented: 7/31/93 6. Provide clerical support for providing copies of Permanency Planning Team forms on a monthly basis. Target Date: 9/30/93 Implemented: 9/30/93 7. Compile and distribute list of agency provided notaries to staff. Have one more clerk attend class and obtain certification. Target Date: 11/30/93 Implemented: 9/30/93 8. Prepare cross-reference manual for typing pool. Manual should be a guideline for each typist to be able to get into and work with other typists' documents and forms when the need arises. Target Date: 9/30/93 Implemented: 9. Review microfilming system to ensure compliance. Target Date: 12/31/93 Implemented: Begun 9/30/93 10. Determine the possibility of typists in word processing purging records as time permits. Also determine feasibility of typists setting up initial records instead of front desk. Target Date: 12/31/93 Implemented: