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X. D.S.S. shall also meet these additonal requirements: I) Procedures for collecting Program Income, purchaser shall furnish envelopes. 2) Current job descriptions for each staff member involved in the service. 3) Procedures for evaluation of the service by participants (at least annually). Training plan for all staff involved with service. 5) Grievance procedures for all participants. 6) Policy for termination of service. 7) Policy fo? reporting changes in participants condition. 8) Written plan for how the agency will provide general and service, specific information and procedures for referral. 9) Written plan and documentation of outreach activities. Y. D.S.S. is required to provide the following reports to the Purchaser by the designated date of each month: 1) Completed MIS Client Registration Forms, 2) Completed requests for reimbursement. a) Requests for reimbursement shall consist of a summary sheet prepared by D.S.S. Back up documentation will be maintained at D.S;S. which consists of a signed statement by worker and participant and/or guardian, unpaid careglver which state hours and duties of service. Cabarrus County Time Records are not sufficient. 9o D.S.S. agrees to meet with Purchaser one time per quarter and including necessary follow-up assessment as in compliance with DOA and COG to evaluate Chore Service Program operation and quality of service. Meetings shall be scheduled. Ail units of service shall meet the required minimum service standards as adopted and implemented by North Carolina Division of Aging. 10. Ail referrals for the direct service provision shall be referred to D.S.S. Each case will be evaluated by D.S.S. and referred appropriately to Program. Il. D.S.S. shall furnish tile purchaser with a monthly program report and request for paYment of units of service delivered. Such reports shall be furnished within 10 working days after the end of each month. A client ~.01 Registration Form must be submitted with reports provided as a courtesy by tile Purchaser. 12. D.S.S. shall encourage participants to make monthly contributions based on sliding fee scale. Contributions shall be mailed or delivered to Cabarrus County Depart- ment of Aging. No participant is denied services due to inability to coutribute. 13. D.S.S. shall comply an~ maintain documentation ascertaining selection criteria stated the North Carolina Division of Social Services Family Service Manual Volume V Chapter I which states: "since Chore services is (are) designed to support family care of individuals rather than supplant it, and because tile health and safety of the clients are involved, the following regulations must be applied in hiring chore~wor~ers: a. Persons who are selected must be: (1) Non-relatives who are aged 18 and over and who are qualified to perfo~ the tasks needed by the client; OR (2) Relatives of the client (parent, spouse, child or sibling) aged 18 and over who give up employment or tile opportunity of employment in order to perform the tasks needed by the client. b. Persons who may NOT be selected are: (1) Persons under age 18; (2)Persons who are not qualified to perform the tasks needed by the client: (3) Relatives of theclient (parent, spouse, child,or sibling) who are unemployed or who do not have to give up employment in order to provide tile service.