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/~,,~'~,, CHARLES A. CANNON MEMORIAL LIBRARY ~f ~,~) KANNAPOLIS BRANCH A Department of Cab~us Couat). lOSO Mountain Street KannapoJis, NC 2808] 704-938-9121 NEWSLETTER JANUARY 1987 LIBRARY SURVEY The residents of Cabarrus County are well pleased with their new library and feel that it is an asset to the community. Their comments on a survey just-.com~let~d:~y:~hekt~bra~y~±ndic&te':~h~y~!find':the atmosphere a~ the library to be pleasant and friendly and ~he staff well-trained and helpful. The survey, which ran for a two-week period from February 2 through February 14, consisted of a one-page questionnaire filled out by adult patrons. Two hundred and two (202) patrons completed the questionnaire. The purpose of the survey was to determine if patrons are finding the materials and services they need at the library. We also hoped to determine the feasibility of adult programming at the library. As is generally the case in a public library, the majority of the patrons--48%--came in to check out a book for leisure reading, while 24% came to browse. Patrons looking for an information or nonfiction book totalled 20% and 15% of the patrons in our survey came to ask a reference question or for specific information. Eight percent (8%) of the patrons were in the library to study, while 7% came to find a book on the best seller list and another 7% came to read a magazine or newspaper. Reasons other than those listed on the survey which brought people to the library were to check out videocassettes, to return books, to make copies, to check out records/tapes, and to use the typewriter and computers. ~{o people came to the library just to get a library card. Of the people who filled out the questionnaire, 95% found the materials they wanted, 5% did not. Those 5% were, for the most part, looking for specific information or a book for information; however, one person was unable to find a book on the best seller list. Sixteen percent (16%) of our respondents were not aware that we might be able to get books or information for them from another library. The majority of our respondents find the times the library is open to ~e convenient for them; however, eight people requested additional hours, including Sunday afternoons, later on weekends, later in the summer, and later in the evenings.