BC 2016 07 18 Regular Meeting - Laserfiche WebLink

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July 18, 2016 (Regular Meeting) Page 2832 IV.Special Services A. Holds Any circulating item may be placed on hold at the request of a patron. When it is available, the patron will be notified and be given seven calendar days to pick up the item. Holds are limited to ten per card at any one time (Note: Limited Checkout cards are limited to 1 hold at any one time). Items may be placed on hold the following ways: • online - with library card number and PIN • in person at the circulation desk • by phone Holds may be placed on cards with a blocked status, but the account must be cleared before the patron can check the item out. B. Inter - Library Loan (ILL) Cabarrus County Public Library borrows materials for its patrons from other libraries in North Carolina, the Southeast or wherever materials are available. • Inter- Library loan service is available to Cabarrus County Public Library patrons with a library card in good standing. • Most libraries will not loan recently published (last 12 months) , high demand or rare items. • Patrons are responsible for paying for the postage required to send the item back to the lending institution, which will be charged at a flat rate of $3.00 per item for standard materials. Special materials, such as microfilm or historical resources, may require an additional cost. • Materials that are in the Cabarrus County Public Library collection will not be borrowed from other libraries unless the material is deemed lost. • Interlibrary loan requests are generally filled in 10 -14 days, but occasionally can take longer. • The due date is set by the lending library. • Requests for interlibrary loan renewals must be made one week before it is due. Requests for renewal must be made directly to the Inter - Library Loan department. Renewals are granted by the lending institution and can not be made automatically. • There is a charge of $1.00 per day for each item overdue. C. Personal Identification Number (PIN) A PIN will be assigned to patrons upon request. The PIN will allow the patron to access their account online to renew items, place holds and view other account information. The PIN may be up to 8 alpha or numeric characters. Patrons may request a PIN in the following ways: • in person at the circulation desk - with library card • by phone - with library card number V. Denial of Borrowing Privileges • To ensure that no one library user accrues an excessively high fine, library users will have their borrowing privileges denied when they have one item that is overdue by 60 days or when their fines exceed $5.00. sorrowing privileges may be denied if linked accounts have items overdue by 60 days or when their fines exceed $5.00. If attempts to contact a patron fail, their account may be blocked; when this is the case, the library user must present current acceptable identification before being permitted to check out any more materials The Library reserves the right to prohibit the use of a library card if any card linked to that card has excessive fines exceeding the maximum amount of $5.00 and/or overdue items (more than 60 days old) checked out on the library card. VI.Responsibility Library users are responsible for all materials checked out on their card or on the cards of children for whom they have assumed responsibility. If library users allow others to check -out materials on their card, those materials are still the responsibility of the card owner. Lost cards should be reported immediately; library users are responsible for all materials checked out on their card up to the time that they report the card as lost.