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August 20, 2012 (Regular Meeting) <br />Page 1193 <br />seen. At this time, Rosemary called me out of the waiting room <br />and told me they could not see me that day and for me to go home <br />and they would call me if a spot opened up before my appointment <br />date. There were approximately ten Spanish speaking people now <br />in the waiting area of which none were told to leave. I noticed <br />that Rosemary was smirking at me when she told me to leave and I <br />have learned from experience that she was probably just <br />discriminating against me because she knew she would not be <br />punished for doing so. I came back the next morning and there <br />was another Hispanic woman working at the front window with <br />Rosemary so I signed in with her and went into the waiting area. <br />After I watched over a dozen Hispanics and African Americans whom <br />arrived after me being called into the treatment area. I asked <br />the Hispanic female calling their names if mine was on the list <br />and she said no. I then went up to the front window and asked <br />why I was not on the list being called and was told by the new <br />lady that I was on a different list and would be next up. Z?. few <br />minutes later Rosemary called me up front and took a thirty <br />dollar mandatory cash payment from me to cover the cost of the <br />referral and five minutes later the other woman called my name <br />and I was allowed into the same treatment area as everybody else <br />but by a circuitous route and through a different doorway. <br />After receiving my referral on July 3, 2012 I left and after the <br />fourth of July holiday, I went to the Cabarrus County Department <br />of Social Services and began the process of applying for the <br />Community Care Program. My first interview was conducted by an <br />African American woman whom treated me with dignity and respect <br />which was a real shock as she was the first woman of her race <br />working at DSS whom had done so. After she took my information I <br />went back into the waiting area and in a short period of time I <br />heard someone calling my name and I began looking for the person <br />calling my name as I could not see them. I finally saw a woman <br />standing in the hallway by the door leading to the interview area <br />which was some fifteen feet from the doorway of the waiting area <br />and went up to her and told her my name. However, instead of <br />walking me into the back to perform the interview she told me to <br />sit at the desk near the doorway to the waiting area where she <br />also sat down. She then asked me why I was trying to get on the <br />Community Care Program so I began to explaining about the <br />chemical poisoning. However, she immediately interrupted me <br />within one minute and said that I was not eligible for this <br />program because I had been injured while working. I asked her <br />why that disqualified me and she said it was because all of the <br />doctors involved in this program were refusing to treat anyone <br />whom had been injured while at work. I decided she was lying so <br />I told her to give me the refusal in writing stating the reasons <br />I was being denied admittance to the Community Care Program. <br />Once she realized that she could not trick me into leaving, she <br />got up from her chair and said she would have to ask her <br />supervisor Mrs. Nance for permission to proceed with my <br />application and then she walked into the back. She returned in a <br />few minutes and told me to follow her into the back and we sat at <br />her desk and did the paper work to start the inquiry. While <br />reading the papers that this woman gave me to sign I learned that <br />her name was Kim Speaks. Afterward, I left and started putting <br />together the necessary documentation that was required of me and <br />after submitting it I called the office of Ben Rose to see if he <br />was interested in learning about the kind of problems that White <br />Males were experiencing with his agency. I had to leave a <br />message for Mr. Rose and was later called by a woman who told me <br />her name was Tricia Baker and that Mr. Rose was out of the office <br />that day and had asked her to handle the matter for him. So I <br />told her of my experiences and explained that I was going to <br />continue trying to reach - those higher up in the hopes of solving <br />this problem of female DSS employees openly discriminating and <br />verbally abusing those whom they are prejudiced against. <br />Solutions to the problem: <br />1) It is my belief that the best way to solve this problem of <br />paper work not being processed quickly is to dismantle the <br />teams as it provides for too much anonymity in their dealings <br />with the public which allows them to get away with refusing to <br />help those whom they are prejudiced against. <br />