BC 1993 11 01 - Laserfiche WebLink

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438 one (1) time per week. Containers shall be placed at curbstde by 7:00 a.m. on the designated collection day. The County will provide to each Residential Unit one 14-gallon or 18-gallon container. For any replacement Containers, BFI will provide the same for a reasonable charge to the County. 3.2 Location of Containers for Collection Curbstde refers to that portion of right-of-way adjacent to paved or traveled COUNTY roadways (including alleys). Containers shall be placed as close to the roadway as practicable without interfering with or endangering the movement of vehicles or pedestrians. When construction work is being performed in the right-of-way, Containecs shall be placed as close as practicable to an access point for the collection vehicle. BFI may decline to collect any Container not so placed. 3.3 Additional Residential Units - BFI shall provide Collection Services to new Residential Units within the Collection Service Area or to Residential Units outside the Collection Service Area on such terms and at such rates as the parties shall mutually agree. OPERATION 4.1 Hours of Operation - Collection of Recyclable Materials shall not start before 7:00 a.m. or continue after 7:00 p.m. on the same day. Exceptions to collection hours shall be effected only upon the mutual agreement of the COUNTY and BFI, or when it is reasonably determined that an exception is necessary in order to complete collection on an existing collection route due to unusual circumstances. 4.2 Routes of Collection - Collection routes shall be established by BFI. BFI shall submit a map designating the collection routes to the COUNTY for its approval, which approval shall not be unreasonably withheld. The map shall be of such size to clearly show all pertinent information. BFI may from time to time propose to COUNTY for approval changes in routes or days of collection, which approval shall not be unreasonably withheld. 4.3 Holidays - The following shall be holidays for purposes of this contract. New Year's Day Martin Luther King, Jr., Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day BFI may decide to observe any or all of the above-mentioned holidays by suspension of collection service on the holiday and resume such service on the next regularly scheduled service day, in which case BFI will perform collection services on another day during the week in which the holiday falls. 4.4 Complaints Ail complaints shall be made directly to BFI and shall be giyen prompt and courteous attention. In the case of alleged missed scheduled collections, BFI shall investigate and, if such allegations are verified, shall arrange for the collection of the Recyclable Materials not collected within 48 hours after the complaint is received. BFI shall provide the COUNTY at least quarterly a written report listing the date or dates of any complaints received, a description of the complaint(s), and the resolution thereof. 4.5 Collection Equipment - BFI shall provide an adequate number of vehicles for regular collection services. Ail vehicles and other equipment shall be kept in good repair, appearance, and in a sanitary condition at all times. Each vehicles shall have clearly visible on each side the identity and telephone number of BFI. 4.6 Office BFI shall maintain an office or such other facilities through which it can be contacted. It shall be equipped with sufficient telephones and shall have a responsible person in charge from 8:00 A.M. to 4:30 P.M. Monday through Friday. The office may be contacted toll-free within the Collection Service Area at 786- 4950. 4.7. Hauling Ail Recyclable Materials hauled by BFI shall be so contained, tied or enclosed that leaking, spilling or blowing is prevented.