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Quality Control Program Third Party Contracting Guidance (FTA C 42201 F) All third party contractors must be in compliance with all applicable Federal and State laws, regulations, and directives, except to the extent that the Department determines otherwise in writing. Bidders agree to comply with the following Federal and State administrative requirements: 1) U.S. DOT regulations, Uniform Administrative Requirements for Grants and Cooperative Agreements to State and Local Governments 49 C.F.R. Part 18. 2) Title 19A North Carolina Administrative Code (N.C.A.C.) Subchapter 5B. See Addendum A. 3) To achieve compliance with changing federal requirements, the bidder makes note that federal, state, and local, requirements may change and the changed requirements will apply to this contract as required. 4) Bidder will be performing activities for CCTS, as such the bidder agrees to abide by the Grant Agreement or the FTA Master Agreement and extend those requirements throughout each tier of their organization. The contractor shall institute and maintain a complete quality -control program to ensure that the requirements of this contract are provided, as specified. The overall goal of the program should be to identify and correct any problems that may exist before they are identified by or reported to the CCTS and/or the vehicle maintenance staff. As a minimum, the program shall include: An inspection system covering all the services required with a comprehensive checklist to be used to inspect contract performance during scheduled and unscheduled inspections, and the name(s) of the individuals who will be performing the inspections. A system for identifying and correcting deficiencies and/or a pattern of deficiencies in the quality or quantity of services provided before the level of performance becomes unacceptable and/or CCTS point out the deficiencies. A file of all inspections conducted by the Contractor and corrective actions taken must be maintained. This should include follow-up inspections to ensure that corrective action was appropriate, complete, and timely. This documentation shall be organized in a logical manner, kept current, and made available to CCTS during the term of the contract. Quality Assurance CCTS shall evaluate the contractor's performance under this contract. All surveillance observations shall be recorded by CCTS. When an observation indicates defective performance, CCTS shall request the contractor's representative to initial the observation. All observations of incomplete or defective performance, or safety and health standards violated shall be recorded. CCTS verification inspections of services shall not constitute acceptance, nor replace the contractor inspection or in any way relieve the contractor of any responsibility to take all actions necessary to assure highest quality of service rendered - The contractor may be required to meet with CCTS as often as necessary as determined by the CCTS 14 Atl chmenl number 1 In F-3 Page 132