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to the transit providers' rules and regulations. Cabarrus County Transportation Service <br />understands that proper qualification of operating and maintenance personnel is a vital part of a <br />safe transit environment. Driver training addresses specific safety-related issues appropriate to <br />the type of vehicle and driving assignment. Special consideration is also given to crisis <br />management concerns such as fire and evacuation. <br />• Traffic Regulations — Training addresses state and local traffic rules and regulations, traffic <br />signs and signals, and proper vehicle operations (including proper use of hand signals). <br />• Defensive Driving and Accident Prevention — Training stresses defensive driving <br />principles, collision prevention, and concepts of preventable accidents as a measure of <br />defensive driving success. <br />Cabarrus County Transportation Service drivers are taught to always drive defensively. This <br />means driving to avoid and prevent accidents. It means driving with the vehicle under control at <br />all times, within the applicable speed limits, or less if driving conditions so indicate, and <br />anticipating possible unsafe actions of other drivers. Special attention is given in the Cabarrus <br />County Transportation Service safety program to hazardous conditions. These hazardous <br />conditions include but are not limited to: <br />Winter driving <br />Fog <br />Rainstorms/thunderstorms <br />Flash flooding <br />Tornadoes <br />Skids <br />Intersections <br />Following distance <br />Backing <br />Passing <br />Lane changes and turns <br />Pedestrians, bicycles and motorcycles <br />Railroad crossings <br />Rollovers <br />Expressways <br />Traffic congestion <br />• Vehicle Orientation and Inspection — Training focuses on the type of vehicle that will be <br />used in service. Significant differences can exist among different bus models and among <br />different manufacturers, and equipment may have characteristics that are unique to the <br />service environment. <br />• Behind -the -wheel Training — Training includes all core driving maneuvers for the type of <br />vehicle in service, including the difficulties in backing maneuvers that can lead to accidents, <br />stopping distance requirements, and equipment -specific functions such as door opening and <br />closing procedures for passenger boarding and alighting. <br />• Passenger Sensitivity and Assistance Training — Training covers topics ranging from <br />general customer service techniques to elderly and disabled sensitivity to technical skills in <br />lift and securement. The following subjects are included in the training: <br />• Understanding passenger needs <br />• Understanding disabilities <br />• Americans with Disabilities Act (ADA) <br />Attachment number 5 \n <br />F-5 Page 339 <br />