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Agreement #ZO02306005 <br />• In the event of a reported device malfunction, the device should be made available to the Lessor's Field Service Engineer ("FSE") <br />during the scheduled visit at one of the two centrally located stations. <br />• A primary and back-up contact must be provided to the FSE for all communication. <br />• Routine service inspections will be conducted on Lessee's site during normal working hours (8.30am — 5.30pm EST, Monday — <br />Friday). <br />• Outside of normal business hours, arrangements are available by request only. Lessor reserves the right to charge additional fees <br />for such services, to be agreed between Lessor and Lessee. <br />16. The postponement of a routine service inspection shall not diminish Lessee's responsibility for the continued proper use and upkeep of <br />the equipment, in accordance with the applicable user manuals. <br />17. ECG 12-lead cable replacement upon failure, excluding physical damage, one replacement per unit per year <br />V3.2 (02-23-2024)-FMV <br />Page 16 of 17 <br />Page182 <br />