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Coborrus County Transit System <br />Final Report - September 2015 <br />education and economic development opportunities, especially for Harrisburg and Mt. <br />Pleasant. <br />All three of these proposed services will need to deviate in order to pick up residents who <br />cannot walk to convenient boarding locations along the route, but the routes should become <br />well enough established to serve as a reliable commuter connection to reach Charlotte, <br />Concord and Salisbury, as well as a reverse commute to service jobs in the growing <br />suburban fringe of Mecklenburg County. Beyond work destinations, these strategies offer <br />social and cultural connections, i.e. there was one comment in the CK Rider Transit <br />Development Plan that suggested expanding service to the Hispanic Learning Center. <br />Other `alternative service delivery strategies' such as volunteer drivers, voucher systems, <br />brokerage and other strategies are explained in the individual potential CTSP alternatives <br />in Section 5, which emerged from the discoveries made during data analysis and <br />conversations with key stakeholders. <br />Expectations of the Rural General Public (RGP) Program <br />It should be noted that the NCDOT RGP ROAP funded transit program is only intended for <br />Cabarrus County citizens who reside in the non - urbanized area of the county. The program <br />is specifically targeted at the gap in rural transit service. However the revised CCTS policy <br />and procedures describes the Rural General Public (RGP) program as being available to all <br />county residents (see page 3 of the policy document). This small semantic lack in clarity <br />about the intent of the program may be part of the reason that many respondents to the <br />CCTS survey claimed the published material available for understanding eligibility was <br />confusing. <br />Furthermore, some investigation needs to be conducted on how purchase of ticket books at <br />a cost of thirty dollars ($30.00) prior to receiving services might also limit participation in <br />the RGP ROAP program. Ticket books are sold at the CCTS office or riders can mail in a <br />check and the driver will give them a ticket book on their next trip. <br />The ITRE Demand Estimation for Cabarrus County calculated that the rural general public <br />demand for transportation was 102,300 one way trips for 2014. The Munis Year -To -Date <br />Budget Report, Cabarrus County Transportation, approved on 3/5/15, shows that the <br />Commissioners had budgeted $58,571 for the FY 2015 RGP program, at the stated rate of <br />$17.13 per trip plus the recovery from the $3 fare that equates to about 4,000 one way trips. <br />The County is currently prepared to meet only 4% of the estimated demand. <br />Recommendation: CCTS needs to improve efficiencies so that services for the general <br />public can be expanded, without negatively impacting the coordination of human service <br />agency trips. One overall strategy is to route vehicles through CK Rider bus stops that are <br />already known to be near CCTS frequent destinations. Examine fare increases, zonal fares, <br />and flexible ticket /voucher programs. <br />Attachment number 1 \n <br />F -3 Page 141 <br />