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Coborrus County Transit System Finol Report - September 2015 declaring a staff member as a mobility manager is that it has a unique FTA Grant clause that allows mobility manager salaries to be funded 80% with federal funds and 20% by local share. 9.2 ALTERNATIVE FARE AND BILLING METHODS Fare and Billing Structure While contract rates have continued to rise with the cost of providing service, there has not been a fare increase in the past ten years. A fare rate increase is worth considering. Premium fares can be charged for certain "will call" trips. A will call trip is a stated pick -up location, but not a stated pickup time; thus considered a same day trip request. It is common that "will call" fares are twice the normal one -way trip fare. There may be some efficiency to be gained by creating a fare rate by zone or charging per mile. According to a report by the Transit Cooperative Research Program (TCRP Report 10, Fare Policies, Structures, and Technologies, 1996), it has been widely argued that the higher operating costs associated with serving longer trips should be reflected in the fare charged. Distance -based or zonal pricing would help to capture more of the true cost of trips. However, these fare structures are more complicated to implement than a flat fare structure, and may be difficult to market to the public and local government. Zonal fares are discussed further in the section on potential CTSP initiatives. Brokerage Activities Even while trying to keep all the in -house drivers employed, the call center should continue booking the high cost non - shared ride trips on taxis when possible. Us Taxi relies on the CCTS contract to stay in business, so it makes business sense to use the taxi when practical to make sure they stay in business and are therefore available for back up services. Us Taxi currently provides about 30 trips per week (2 -3 per weekday, about 10 on Saturday and 5 -7 on Sunday). Based either on the arranged $1.65 per mile rate currently quoted in the contract or on the prior zonal scheme that that used to be in place, whereby fares were $5 inside the `Kannapolis Square' with additional incremental fees of $0.50 for each ring outside the downtown area, the call center would calculate the in -house vs taxi option of all long -haul in- county and single occupancy trips. This strategy would be used to decide when these trips should be dispatched to in -house drivers. Software Enhancements /Utilization The fixed route complementary Route Match ADA module, which would allow CCTS to automatically identify trips that originate and terminate within the ADA 3 / mile buffer of CK Rider Transit routes, has several dispatching and billing features to ensure that all ADA trips: 1) Meet time of appointment window thresholds, Attachment number 1 \n F -3 Page 148