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Coborrus County Transportation Services Finol Report - September 2015 significant public input (public subsidy funding) with the most significant output (passenger trips). The subsidy is calculated as the total amount of federal and state administrative and operating funds received divided by the total number of trips. CCTS required a subsidy of $10.69 per one -way passenger trip in FY 2014. According to FY 2013 ITRE benchmarking statistics for CCTS's peer group, the acceptable subsidy per trip was $7.64 and the median subsidy per trip was $5.84. CCTS also tracks their own performance measures based on indicators included in their Transportation Logic Model. These indicators include total number of trips, trips per hour, number of accidents, and on -time percentage. The FY 2015 targets for CCTS are 96,358 trips, 2.8 trips per hour, no accidents, and 90 percent of trips on time. Table 8 also lists CCTS historical operating statistics for FY 2012 and FY 2013. There have been large variations in several statistics from year to year, but the total passenger trips, cost per passenger trip, and operating expenses have remained relatively stable. Notable changes from 2012 to 2013 include large increases in total service miles and total service hours, with an associated decrease in total passenger trips per service hour and per service mile. Between 2013 and 2014, there was another large increase in total service miles, but a smaller increase in total service hours. There was not a corresponding increase in the number of passenger trips, which led to further decreases in the total passenger trips per service hour and service mile. One explanation for this is that CCTS used taxis for many Medicaid trips in 2013, but these trips were rolled into their regular service in 2014. This added additional miles and hours on CCTS vehicles, but the total number of trips remained. This also helps to explain the large decrease in the number of non - contract trips between FY 2013 and FY 2014, which was accompanied by a substantial increase in the number of other contract trips. There were decreases in the number of no shows over both periods. According to CCTS, their number of no shows has trended high, so they have made a focused effort to reduce the number of no shows by enforcing suspensions, in accordance with current policies. Other notable trends include an increasing percentage of mobility- impaired passenger trips and a decrease in the number of denials. The increasing number of mobility- impaired trips will need to be considered in CCTS's planning for vehicle replacements (to ensure there are an adequate number of wheelchair stations to meet demand) as well as scheduling (to allow time for unloading and unloading of wheelchairs). Attachment number 1 \n F -3 Page 114