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Salisbury Rowan Community Action Agency <br />12. Describe your agency's method for informing custodial parents in single - parent families that <br />participate in CSBG programming about the availability of child support services. In addition, <br />describe your method for referring eligible parents to the child support office[s]. <br />Assessments are completed at intake to address the need of the families. Referrals are <br />made to Rowan and Cabarrus County Department of Social Services Child Support Division <br />if custodial parents do not have an active Child Support order. Family Development <br />Specialists also download applications from the NC Department of Health and Human <br />Services website and assist them with completing the application. <br />13, Does your agency calculate return on investment for your CSBG program? If so, please explain <br />and give the calculation. <br />SRCAA, Inc. considers the investment per client and the percentage of clients that rise above <br />the poverty level to calculate a return on investment. An example is shown below: <br />The amount of client services $43,550 =15 (successful clients) = $2,903(cost of success) or 15 <br />(successful clients) =110 clients served =15% R01 <br />Fiscal Year 2013 -14 Community Services Block Grant Application <br />Page 14 of 42 <br />Attachment number 2 <br />F -6 Page 78 <br />