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*See AUDITS, LITIGATION, AND OTHER OFFICIAL ACTIONS, page vi. <br />t See signature page. The agency hereby agrees that it will establish and enforce internal policies setting minimum retention periods for the records that <br />Cultural Resources has scheduled with the disposition instruction "destroy when administrative value ends." Please use the space provided. <br />Attachment number 1 <br />107 <br />G -3 Page 161 <br />STANDARD -15: PUBLIC UTILITIES RECORDS <br />ITEM # <br />RECORD SERIES TITLE <br />DISPOSITION INSTRUCTIONS <br />CITATION <br />4. <br />CUSTOMER FINANCIAL RECORDS <br />a) Destroy in office utility bills and receipts after 3 years.* <br />Comply with applicable <br />Billing and receipt records concerning customer <br />provisions of G.S. §132 - <br />accounts. Includes billing adjustment records. <br />b) Destroy in office copies of notices of unpaid bills after <br />1.1(c) regarding <br />payment or deemed uncollectable. <br />confidentiality of public <br />enterprise billing <br />c) Destroy in office customer deposit records and direct draft <br />information. <br />authorizations 3 years after account is closed. <br />d) Destroy in office customer account histories when <br />administrative value ends. T <br />Agency Policy: Destroy in office after N/A <br />5. <br />CUSTOMER USAGE RECORDS <br />Destroy in office after 3 years.* <br />40 CF 403.12(0)(3) <br />Includes reports, plans, or similar records submitted <br />by industrial users, or publicly -owned treatment works <br />concerning intended or actual use of the system. <br />6. <br />CUSTOMER WORK ORDERS <br />Destroy in office 1 year after completion of work. <br />Includes service orders such as to connect and <br />disconnect service or other maintenance functions. <br />7. <br />LANDLORD AGREEMENTS <br />Destroy in office after 3 years.* <br />Agreements to automatically transfer utility accounts <br />to landlords when their tenant vacates a property. <br />*See AUDITS, LITIGATION, AND OTHER OFFICIAL ACTIONS, page vi. <br />t See signature page. The agency hereby agrees that it will establish and enforce internal policies setting minimum retention periods for the records that <br />Cultural Resources has scheduled with the disposition instruction "destroy when administrative value ends." Please use the space provided. <br />Attachment number 1 <br />107 <br />G -3 Page 161 <br />