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Section 2- Annual Fees At the July 1 beginning of each fiscal year, the City will be responsible for the payment to the county for the Accela annual maintenance fee as outlined in Table 1. This fee is currently 20% of the original license fee and is listed as the First -Term Annual Maintenance. The annual cost for this maintenance fee will be $24,404. The annual cost for managed services payable to the County is $11,299.44. Annual maintenance costs are based on actual Accela charges. Annual maintenance costs are based on number of named user licenses as outlined below. Cabarrus County ACCELA Hosted Managed Services - 10/2013 Annual Charge Based on Number of Licenses Accela Land Management - 35 Users $250.00 First -Term Annual Maintenance for Accela Mobile 10 $4,398.00 Office Additional Accela GIS - 35 Users $12.50 Named Users Accela Citizen Access - 80,597 $.02 First -Term Annual Maintenance for Accela GIS 35 $4,613.00 Additional Named Users 1 Total of Fees $128,121.00 Section 2- Annual Fees At the July 1 beginning of each fiscal year, the City will be responsible for the payment to the county for the Accela annual maintenance fee as outlined in Table 1. This fee is currently 20% of the original license fee and is listed as the First -Term Annual Maintenance. The annual cost for this maintenance fee will be $24,404. The annual cost for managed services payable to the County is $11,299.44. Annual maintenance costs are based on actual Accela charges. Annual maintenance costs are based on number of named user licenses as outlined below. Cabarrus County ACCELA Hosted Managed Services - 10/2013 Annual Charge Based on Number of Licenses Accela Land Management - 35 Users $250.00 $8,750.00 Accela Mobile Office - 10 Users $50.00 $500.00 Accela GIS - 35 Users $12.50 $437.50 Accela Citizen Access - 80,597 $.02 $1,611.94 $11,299.44 Section 3- County Responsibility As the hosting agent for the Accela Automation software, the County will be responsible for the following 1. Server application and storage maintenance 2. Data and network security 3. Backup and recovery 4. VPN administration where required 5. Windows server configuration and maintenance 6. SQL Database administration 7. Hosting of Accela Automation production and test databases 8. The County will provide availability to the system 7 days a weeks, 24 hours a day except for regularly scheduled maintenance. 9. All significant system change requests will be made through the City Manager or designee of the City Manager to Cabarrus County Information Technology Services (I.T.S) and must be made at least 30 days in advance of the requested changes. Examples of this would be server and hardware upgrades or addition of new Accela modules. 10. Support requests outside of the City support staff will be submitted to the County I.T.S. Attachment number 1 F -7 Page 126