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B. Refunds Procedures <br />1. Program credit or refund will be offered in cases in which a <br />class or program is already filled, must be cancelled, or in <br />cases in which changes in class day, time, or site prevents <br />an individual's participation. A participant wishing <br />to withdraw from a program will be offered a program credit. <br />For a refund, the request must be made in writing to the <br />Active Living and Parks Director minus a 25% administrative <br />fee. Refunds may be pro -rated if deemed appropriate. <br />2. Refunds for Discovery Day Camp, Spring Break Camp, <br />Athletic Camps, and Tennis Lessons will be provided less <br />25% processing fee. All refund requests must be sent in <br />writing to the Program Supervisor prior to being submitted to <br />the Active Living and Parks Department Director. <br />C. Refunds for Adult Athletic Leagues <br />1. A refund of the team fee less 25% processing fee will be <br />remitted as follows: <br />a. a. If the request is more than two (2) <br />weeks before the of first scheduled game - 75% refund <br />b. b. If the request is less than two (2) weeks <br />before first scheduled game - 50% refund <br />C. c. No refunds after league schedule is <br />completed. <br />D. Individual refund policies set for special events, tournaments, <br />rentals, or any program will override this policy. <br />E. Refunds for Park and Facility Rentals <br />Every effort will be made to schedule an alternate date should a <br />cancellation be necessary. Alternate dates may or may not be <br />available to the park user depending upon other reservations that <br />have been confirmed. In case of inclement weather, the park user <br />has three (3) working days to call and schedule an alternate date. If <br />an alternate date cannot be confirmed, a the park reservation fee <br />Will be refunded to the park user minus a 25% administrative fee. <br />X. RESERVATION POLICY <br />A. After /Before Normal Operation Hours Request <br />1. A charge of $100.00 flat fee and $25.00 per staff /per hour needed <br />per day (determined by Park Management) to extend any park <br />facility operation beyond normal opening and closing hours. This <br />extension is only available if the facility is reserved by the requestor <br />during normal operating hours. The extension is subject to Park <br />ii <br />Attachment number 2 <br />F -1 Page 54 <br />