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COMMUNICATION <br />1. Has the HR taken appropriate steps to ensure effective communication with <br />applicants, program participants, and members of the public by providing auxiliary <br />aids where necessary so that individuals with disabilities (particularly persons with <br />impaired vision or hearing) can have the opportunity to participate in, and enjoy the <br />benefits of HR programs and activities? X Yes No <br />No — Modification or corrective action: <br />2. Has the HR installed a telecommunications device (TDD) to communicate with <br />hearing impaired and deaf persons? Yes X No <br />No — Modification or corrective action: <br />Not available at our facility but could utilize from other resources if needed. <br />If the HR has a TDD, is the number listed in the commercial telephone or TDD <br />directories? x Yes (website) No <br />No — Modification or corrective action: <br />A TDD number is listed on the County's website for use. <br />4. Has the HR installed a reader, developed Braille materials, audio recordings or other <br />similar services and devices for persons with impaired vision? Yes X No <br />No — Modification or corrective action: <br />Audio available as needed Other devices have not been requested at this time. <br />SECTION 2. COMPLAINT PROCESSING PROCEDURES <br />For each question in this section circle either Yes or No. If a question does not apply to your <br />HR, then write "N /A" next to the question and explain below. If your response to a question is <br />No, then identify what modification to policies and practices will be undertaken or what <br />corrective action will be taken to remedy any discrimination found. In some cases, a Yes answer <br />will also require that additional information be supplied to complete the evaluation process. <br />Does the HR have a written policy for handling complaints of discrimination based <br />on disability? X Yes No <br />Yes — ATTACH a copy of the current HR policy which should include the date the <br />policy was established, the date the policy was distributed to staff, and the citation for the <br />policy. <br />No — Modification or corrective action: <br />Attachr4ent number 5 <br />F -2 Page 49 <br />