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RFP Response <br />18. If a lost item is checked in, the ILS must automatically waive or <br />charge the fine amounts according to library policy. <br />19. The ILS must support the ability to charge fees for the rental of a <br />DVD /video or meeting room and must track those fees in a report. <br />20. The ILS must support the ability to charge a per day rental fee for <br />rental books at a library- determined rate. <br />21. The ILS must support the ability to enter fees charged for services <br />such as notary public, photocopies and fax machines. <br />a. courtesy or 'almost overdue" <br />b. Overdue <br />c. Fine <br />d. Bill <br />e. Statement of all charges <br />f. Collection agency <br />g. Hold pickup <br />h. Hold cancellation <br />for Springfield Free Public Library <br />i. Registration about to expire <br />2. The ILS must support the ability to send notices by print, e-mail or ✓ <br />phone. <br />3. The ILS must support multilingual notification. <br />TLC: Multi- lingual notification (Spanish, for instance) is available in the ✓ <br />optional telephone notification module. <br />4. The language used in the notification must be able to be set <br />automatically according to the language preference specified in the ✓ <br />patron record. <br />5. The ILS must store and display a history of overdue notices and ✓ <br />bills sent to the patron for all items currently overdue or billed. <br />6. The notice history must be kept until the items are returned <br />7. The notice history includes item title, date sent and method (print, V 11 e -mail, or phone). <br />8. The ILS must support the ability for the staff member to produce on ✓ <br />demand a summary statement of all charges owed. <br />1. The ILS must support the ability to place requests for the first V/ available item (title level hold) or a specific item, volume or issue. <br />2. The ILS must support the ability for patrons to place requests from ✓ <br />the PAC. <br />April 1, 2010 The Library Corporation <br />Page 9 <br />F -12 <br />Attachment number 3 <br />Page 274 <br />