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RFP Response <br />3. The ILS must support the ability for a library to allow or disallow <br />requests from the PAC. <br />4. The ILS must support the option to allow the patron to enter a note <br />along with the request. <br />5. The ILS must support the ability to designate an expiration or "not <br />needed after" date when placing a request. <br />6. The display of titles in the PAC must include a count of all open <br />requests. <br />7. The ILS must support the ability for staff to "suspend" a request <br />after it is placed so that it can be filled at a later time. <br />8. The ILS must support the ability for staff to add notes to a request <br />from the staff client. <br />for Springfield Free Public Library <br />9. The ILS must support the ability to either permit or disallow hold <br />requests on titles that have no items attached, according to library ✓ <br />policy. <br />TLC: Not configurable according to library policy. <br />10. The ILS must support the ability to set a different policy for the <br />✓ <br />PAC and staff client. <br />11. The ILS must support the ability to either stop a check out or <br />✓ <br />permit check out if the item will fill a hold for another patron. <br />12. The ILS must support the ability to allow staff to override any <br />✓ <br />restrictions to place a hold. <br />13. The ILS must support the ability for staff to adjust the order of <br />✓ <br />requests in a queue at any time. <br />14. The ILS must support the ability for staff to manually fill a request <br />at any time with an item in hand that is appropriate to the request, <br />✓ <br />rather than wait for the system to identify and hold an item. <br />15. The ILS must support the ability to restrict specific items or <br />✓ <br />material types from filling hold requests. <br />16. The ILS must support the ability to prevent items with certain <br />✓ <br />statuses (such as Lost or Withdrawn) from filling holds. <br />17. The ILS must generate a notice to the patron when an item is held. <br />18. The ILS must generate a notice to the patron if a request is <br />✓ <br />cancelled or cannot be filled. <br />19. The ILS must print a slip when the item is trapped for the request <br />20. The ILS must support the ability to customize the content of a hold <br />✓ <br />slip. <br />21. The ILS must support the ability to link from any bibliographic, item <br />✓ <br />or patron record back to the hold in one step. <br />22. The ILS must support the ability to view all active hold requests <br />✓ <br />attached to a bibliographic record at any time. <br />23. The ILS must support the ability to view all active hold requests for <br />✓ <br />a patron at anytime. <br />April 1, 2010 <br />The Library Corporation <br />Page 10 <br />Attachment number 3 <br />F -12 Page 275 <br />