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(3erierate jour EMS System's Response Time Toolkit, with a date range of;ianuary 1, 2007 through July 31, 2007.. in the space provided, describe how this protect will positively impact your Tooikit's measurements J results in the future. e EMS System Response Time Too! Kit is an excellent instrument to use for the evaluation and improvement of po}icy d process. Our tool kit informatlan yields some excellent findings and recommendations. The abilities of the current tool are Narked to some extent due to in(orrnation being imported into Premis from our tx#mmercial v®ndor. The abtlkies wfii prove with additional process and poky improvement in reporting throt,rgh our: commercial vendor (or transtttori to a new 1}Dispatch Center Time Policy: The EMS System Response Tool Kit reveals a Cabarrus County average of 21 seconds in regards ~ dispatch time (call received to dispatch). This corr~~es to s state average of 1.11 mutes arrcl to systems of similar sire 2.09 minutes. The EMS System Response Tooi Kik makes no recommendation, however, a Dtspatah Center Policy wiN be placed In accor+darxe wNh with program recommendations. EMS Wheels Roliing (Chute Thnej: The EMS System Response Tool K(t reveals a Cabamrs County average chute time 5.09 minutes. Tha state average ~ 2.06 with systems of sirr>ilar size demonstrating a 1.31 minute average. Pendkrg >ding, Cabarrus EMS vWN further develop and monitor compliance a policy estabilshing 90 seconds or less) as the time ~ndard for the EMS Unit to be enroute af6ar notific~fon by the Dispatch Center. As a component of this policy, mmunicatlmis equ~ament wilt be checked and maintained to decrease the possibility of failures. Addlt(orrally, personnel f be requir~l to stay ready b respond and mechanisms will be established for times to be documented accurately } EMS Turn Around Tirrte: Tha EMS System Response Toot Kit r+eVeats Cabarrus Cou-~ty with an average bads In service me of 22 minutes and an s~erage back in arealhome time of 45 m~utea compared to the state average of 32 minutes and 3 minutes respeativety. Systems of aknifar size respedivety record ~ minutes and 8 minutes. This demonstralea art area r need of improvement. Thy analysis can pravMe ins~ht into prolonged EMS Back In Servk~e Time that can !n turn nprorre Total EMS Caif Times which aNow EMS Units to be bads ir1 service and available for the next EMS everd k- a core timely manner. Having an EMS unit ready and available for the next EMS event is one of the first steps to a timely t1AS System Response. By receiving this ln~rveMion. the EMS System Response Toolkit determined that the 90°k Fractlie IMS Back In Service Tima is a# least 110% of the State 90% FracNle EMS f3adc In Service Time. !n simpler terms, the EMS 'adt !n Service Time was 1.1 times longer than the State Back !n Service Time. 'actors associated with prolonged EMS Back in 5ervit:e Times include: 1) j the primary hospital or destinatbn cannot crept the patient in a timely mariner aUowing the EMS txaw to reatadc and go back into service ~ F,.MS Grew access ~ qulprrrent and supplies leads to an increased EMS,Back in Service Time 3) Cleaning or preparing the EMS unit requires a rnger period of time 4) No formal policy has been created or implemented highNghting the expedat(ans of the EMS System 1th respect to EMS Bads In Service Times. Cabarrus EMS wfii atbsmpt to implement the follouving plan of actbn: l) Work 1th the local hospital($) wNhin the EMS Systems service area to promote a timely hand~f of the patient 6a Ilow the EMS crew to improve they Back In Service Time, 2j Establish a plan and policy for EMS Bads In Service Time xpectations. 3) Work to streamline and knprove the restocking of equipment and supplies after an EMS event ERAS Vehicle Maintenance Plan: The EM3 System Response Kit did not specifically fdentifjr issues or recormnendetfons 3 to areas identified !n the Documentation and Data Section. It appears our current process or software has not nmunicated delays in regards to mec~ranical issues. A vehicle maintenance plan is in place within the local systems as ntified in the sedlon above. Attachment number 1 Page 218 of 237