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FACILITY STRENGTHS <br />Facility staff generally work hard to provide needed care and services as best they can. Cabarrus <br />County has enjoyed stability among the administrative staff of many facilities. For the most part, <br />facility administrators are knowledgeable and caring, and are responsive and cooperative with the <br />Community Advisory Committees. <br />FACILITY CHALLENGES <br />Based on facility visits by Committee members, the most significant issues facing facilities in <br />Cabarrus County include: <br />• Combining populations of residents who have mental illness with frail, elderly residents <br />presents problems for many facilities as the needs of these two diverse groups varies so <br />greatly. <br />• Facility staff often are not adequately trained to meet the unique needs of residents who have <br />dementia and/or mental illness. <br />• There are not enough beds dedicated to memory care (Alzheimer's/Dementia, special care, <br />secure unit) for individuals on limited incomes. <br />• Residents are remaining at the adult care home level of care although their needs have <br />increased to nursing home level of care. As a result, their needs cannot be adequately met <br />and their care may be compromised. <br />• Facilities need more visitors, volunteers, and community resources. <br />COMMITTEE CHALLENGES <br />• The primary challenge facing both CACs is not having enough members. These <br />vacancies increase the workload on active members and contribute to burnout and <br />dissatisfaction. Facilities in Cabarrus County do not get visited as often as required as a <br />result. <br />• As a result of two new Regional Ombudsman funded by the General Assembly, Region F <br />now has 5.75 FTE Ombudsman serving the nine counties that comprise this region. In the <br />most general sense, Cabarrus County will benefit from having increased service from the <br />Ombudsman Program. However, as a result of this growth, the CACs have been faced with <br />significant turnover among Regional Ombudsman over the past year, which has been <br />challenging. <br />• Limited public awareness of the Community Advisory Committees and the role the CACs <br />play in ensuring quality of life to residents. <br />Page 3 of 4 <br />~-~ <br />