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PBH Lowl Business Plan 2007 <br />Matrix Management and Cross Functional Teams <br />Cross Functional Teams are teams composed of staff from across the departments, and bring together expertise from <br />across the agency. The functions of the Cross Functional Teams include the development of cross agency processes, <br />focusing on deliverables and smooth 'hand-offs" from department to department. The Cross Functional Teams <br />identify problems, develop solutions and are responsible for monitoring performance indicators. <br />The departments and teams work together in an interactive process through which operations are performed, results <br />monitored, and improvement strategies are developed and implemented when necessary. <br />CQI Internal /External Committee Structure and <br />Cross Functional Team Reporting Relationships <br />G-~ <br />15 <br />xer: <br />~: <br />